HP Elitedesk 800 G5 LAN card dead

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  • paparazzo79
    Badcaps Veteran
    • Dec 2018
    • 299
    • Bosnia

    #1

    HP Elitedesk 800 G5 LAN card dead

    Hi guys.
    I purchased this mini desktop PC from a guy in uknown condition but noticed that network LAN card is not working.
    I changed few LAN cables,neither of the led lights on the LAN ports is blinking.
    The card model is recognized in device manager, and no exclamation marks or smth like that.
    Is there a way to physically test the LAN card (and how) with multimeter?
    I also tried Ubuntu live distro, no luck.
  • paparazzo79
    Badcaps Veteran
    • Dec 2018
    • 299
    • Bosnia

    #2
    Re: HP Elitedesk 800 G5 LAN card dead

    Is there maybe a way to physically test the chip for damage with multimeter?
    I do see a device in device manager: "it says device is working properly" but it does not, none of the lights are ON when the LAN cable is plugged in.

    Comment

    • stj
      Great Sage 齊天大聖
      • Dec 2009
      • 31183
      • Albion

      #3
      Re: HP Elitedesk 800 G5 LAN card dead

      check the transformer doesnt have broken coils

      Comment

      • SMDFlea
        Super Moderator
        • Jan 2018
        • 21577
        • UK

        #4
        Re: HP Elitedesk 800 G5 LAN card dead

        Originally posted by paparazzo79
        Hi guys.
        I purchased this mini desktop PC from a guy in uknown condition but noticed that network LAN card is not working.
        I changed few LAN cables,neither of the led lights on the LAN ports is blinking.
        The card model is recognized in device manager, and no exclamation marks or smth like that.
        Is there a way to physically test the LAN card (and how) with multimeter?
        I also tried Ubuntu live distro, no luck.
        Try adding the MAC with software.The MAC address will be on a sticker somewhere

        https://www.badcaps.net/forum/showthread.php?t=89270
        https://www.badcaps.net/forum/showthread.php?t=105872

        .
        All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

        Comment

        • paparazzo79
          Badcaps Veteran
          • Dec 2018
          • 299
          • Bosnia

          #5
          Re: HP Elitedesk 800 G5 LAN card dead

          Originally posted by SMDFlea
          Try adding the MAC with software.The MAC address will be on a sticker somewhere

          https://www.badcaps.net/forum/showthread.php?t=89270
          https://www.badcaps.net/forum/showthread.php?t=105872

          .
          But if it is hardware failure how can it help?

          Comment

          • SMDFlea
            Super Moderator
            • Jan 2018
            • 21577
            • UK

            #6
            Re: HP Elitedesk 800 G5 LAN card dead

            Originally posted by paparazzo79
            But if it is hardware failure how can it help?
            It won`t help if its the problem that stj described. If its only a software issue, for example if someone flashed a new bios without copying the old GbE region then the software will help.
            All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

            Comment

            • paparazzo79
              Badcaps Veteran
              • Dec 2018
              • 299
              • Bosnia

              #7
              Re: HP Elitedesk 800 G5 LAN card dead

              Originally posted by stj
              check the transformer doesnt have broken coils
              Which/where transformer?On motherboard?

              Comment

              • paparazzo79
                Badcaps Veteran
                • Dec 2018
                • 299
                • Bosnia

                #8
                Re: HP Elitedesk 800 G5 LAN card dead

                Originally posted by SMDFlea
                It won`t help if its the problem that stj described. If its only a software issue, for example if someone flashed a new bios without copying the old GbE region then the software will help.
                I obly know that when connecting lan cable that lights on lan connector should blink/light up which they don't, which means that lan card/chip is dead.
                Probably thunder screwed it up.

                Comment

                • SMDFlea
                  Super Moderator
                  • Jan 2018
                  • 21577
                  • UK

                  #9
                  Re: HP Elitedesk 800 G5 LAN card dead

                  Originally posted by paparazzo79
                  I obly know that when connecting lan cable that lights on lan connector should blink/light up which they don't, which means that lan card/chip is dead.
                  Probably thunder screwed it up.
                  Maybe, or it might be because there`s no MAC address. Another way the MAC can go missing is in the bios,to fix that make a bios backup and add the MAC address to the GbE region with a hex editor.
                  All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                  Comment

                  • paparazzo79
                    Badcaps Veteran
                    • Dec 2018
                    • 299
                    • Bosnia

                    #10
                    Re: HP Elitedesk 800 G5 LAN card dead

                    Originally posted by SMDFlea
                    Maybe, or it might be because there`s no MAC address. Another way the MAC can go missing is in the bios,to fix that make a bios backup and add the MAC address to the GbE region with a hex editor.
                    There is MAC adress acttually.
                    Am I missing some hidden option to enable LAN in BIOS?
                    Attached Files
                    Last edited by paparazzo79; 08-15-2023, 10:44 AM.

                    Comment

                    • SMDFlea
                      Super Moderator
                      • Jan 2018
                      • 21577
                      • UK

                      #11
                      Re: HP Elitedesk 800 G5 LAN card dead

                      Originally posted by paparazzo79
                      There is MAC adress acttually.
                      Am I missing some hidden option to enable LAN in BIOS?
                      I don`t know,have a look
                      All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                      Comment

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