Samsung PS43D490 red pink snow

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  • homerclone
    Senior Member
    • Jan 2014
    • 53
    • uk

    #1

    Samsung PS43D490 red pink snow

    My First Thread :-)
    Hope this has not been asked before (I did a search but could not find anything)
    I have a Samsung ps43d490 3d tv and it started to show a pink/red pixel snow all over the screen.(please see pictures)
    I went to Samsung website and installed the latest firmware for tv by usb but this had no effect.
    I removed the rear cover from tv and read the vs/vscan settings for tv
    should be va-58 vsc-185 vs-207
    now to get rid of the snow I had to alter these settings to-
    va-58 vsc-206.4 vs-209 and im getting a good picture.
    My questions are
    1. will this cause damage to tv by raising the settings?
    2. is it week capacitors that causing me to raise these settings?
    3. should I just change the boards?
    Thanks for your time guys and girls :-)
    Attached Files
    Last edited by homerclone; 01-04-2014, 05:20 AM. Reason: needed to add the girls bit
  • tom66
    EVs Rule
    • Apr 2011
    • 32560
    • UK

    #2
    Re: Samsung PS43D490 red pink snow

    I would avoid setting Vsc so high; can you check what Ve measures? It's on X-main board.
    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

    Comment

    • homerclone
      Senior Member
      • Jan 2014
      • 53
      • uk

      #3
      Re: Samsung PS43D490 red pink snow

      Hi tom
      Thanks for your reply but I cant see a test point marked ve?
      on label it says ve = 0 ?
      I sent pic of board I think is x-main (im a computer tech not tv tech so I might be a bit slow on this)
      Attached Files

      Comment

      • homerclone
        Senior Member
        • Jan 2014
        • 53
        • uk

        #4
        Re: Samsung PS43D490 red pink snow

        sorry tome I see ve on pin no.4 of grey cables going out the board 106.6 v
        Does this help

        Comment

        • tom66
          EVs Rule
          • Apr 2011
          • 32560
          • UK

          #5
          Re: Samsung PS43D490 red pink snow

          Ve = 0 means it's a free voltage (unspecified) not 0V. Confusing!

          I would try upping Vs to 211V and dropping -Vsc to the lowest point of misfire. It is a known issue with Samsung panels (red diffusion.) Increasing -Vsc may damage Y-buffer board.
          Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
          For service manual, schematic, boardview (board view), datasheet, cad - use our search.

          Comment

          • homerclone
            Senior Member
            • Jan 2014
            • 53
            • uk

            #6
            Re: Samsung PS43D490 red pink snow

            Thanks tom
            Ve is showing 106.6v on terminal
            Do you think replacing X & Y board would fix the issue or maybe is should order them in just in case it blows a board ?
            Thank for your time
            Mark

            Comment

            • tom66
              EVs Rule
              • Apr 2011
              • 32560
              • UK

              #7
              Re: Samsung PS43D490 red pink snow

              I would try upping Vs to 211V and dropping -Vsc to the lowest point of misfire. It is a known issue with Samsung panels (red diffusion.) Increasing -Vsc may damage Y-buffer board.

              Ve is OK, that is within range (80~120V.)
              Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
              For service manual, schematic, boardview (board view), datasheet, cad - use our search.

              Comment

              • homerclone
                Senior Member
                • Jan 2014
                • 53
                • uk

                #8
                Re: Samsung PS43D490 red pink snow

                Thanks very Much tom
                I have raised vs to 211 but I cant drop vsc the pink snow gets worse on a green screen.
                If I change the x & y board do you think this will cure it?
                would I also need power board?

                Thanks for you time you are most helpful

                Comment

                • tom66
                  EVs Rule
                  • Apr 2011
                  • 32560
                  • UK

                  #9
                  Re: Samsung PS43D490 red pink snow

                  I do not think changing the X/Y-main will help. I think you will just have to set -Vsc to as low as possible and hope it does not fail, really strange though. Did you apply the Samsung "Red Diffusion" update? What software version is the TV running? I can't help but think the problem will get worse over time and you will need to increase -Vsc more until the buffer board is possibly damaged.
                  Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                  For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                  Comment

                  • homerclone
                    Senior Member
                    • Jan 2014
                    • 53
                    • uk

                    #10
                    Re: Samsung PS43D490 red pink snow

                    firmware version
                    1029.0 Upgrade File(USB type) 11 Dec, 2013

                    cant see the Samsung "Red Diffusion" update?

                    Hope this helps

                    shame I really like the picture on this Samsung and don't want to change it

                    Comment

                    • tom66
                      EVs Rule
                      • Apr 2011
                      • 32560
                      • UK

                      #11
                      Re: Samsung PS43D490 red pink snow

                      Sorry, my error, red diffusion is for C450 series. Seems like you will have to leave it as it is.
                      Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                      For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                      Comment

                      • homerclone
                        Senior Member
                        • Jan 2014
                        • 53
                        • uk

                        #12
                        Re: Samsung PS43D490 red pink snow

                        Just a quick update. I ordered new x-main and y-main boards from PARTS4U both boards sent were faulty :-( .Cant get hold of them as they do not reply to my emails or phone messages. So I order some more boards from eBay seller sivill123 He was very helpful and sent boards to me the next day. I have fitted the boards and set the vscan and vs setting to the settings labelled on back of tv.
                        The tv is now working fine.
                        I am well happy :-)
                        Big shout out to and very big thumbs up to sivill123 and a very big thumbs down to PARTS4u.me

                        Comment

                        • jbfr_54
                          Senior Member
                          • Dec 2012
                          • 52
                          • France

                          #13
                          Re: Samsung PS43D490 red pink snow

                          Hi all,
                          I have yellow (mostly) and red sparkles on screen specially on dark images, all dependant of image content. Brilliant clear images (like a partly cloudy sky) do not show the snow.
                          Nominal voltages of panel are
                          Vscan -185
                          Vs 207
                          Va 57,6
                          Ve unmentioned

                          When the defect is showing I have measured
                          Vscan -183,6
                          Vs 206,1
                          Va 57,6

                          To get rid of the defect, I had to adjust to
                          Vscan 187,3
                          Vs 207,9
                          Va 59,6

                          Some sparkles still show, this is the very limit.

                          A better combination is
                          Vscan -186,1
                          Vs 210,4
                          Va 60,3

                          My question is about the risk for the panel or the Y-main / X-main or even X-address electronics.
                          What is the most dangerous voltage to increase ?
                          Thanks for any advice.
                          Jean

                          Comment

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