Re: Onkyo TX-NR609 New DSP chip fitted
Just thought I'd relay my experience here in the Land of Oz with this well-known Onkyo DSP fault. My receiver is actually the TX-NR509. Service agent here is AmberTech. Great service when talking through the issue with their service tech. I was told they request a replacement board from Onkyo and re-fit it. However when the repair came back it failed again almost immediately. A look at the replacement board indicated it was a re-worked board; could see the flux stain around the DSP chip. No argument when I contacted AmberTech; back it went again. Came back with an obviously new board and fingers-crossed, seems to be working fine.
Remember people, this repair program concludes at the end of 2018. If you are having issues don't waste time.
Just thought I'd relay my experience here in the Land of Oz with this well-known Onkyo DSP fault. My receiver is actually the TX-NR509. Service agent here is AmberTech. Great service when talking through the issue with their service tech. I was told they request a replacement board from Onkyo and re-fit it. However when the repair came back it failed again almost immediately. A look at the replacement board indicated it was a re-worked board; could see the flux stain around the DSP chip. No argument when I contacted AmberTech; back it went again. Came back with an obviously new board and fingers-crossed, seems to be working fine.
Remember people, this repair program concludes at the end of 2018. If you are having issues don't waste time.
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