Hello,

I currently have an [B]HP ENVY Desktop TE01-1214
S/N - [/B]2MO22342GX
[B]Motherboard[/B] - L75365-001
[B]BIOS Chip[/B] - W25Q128JVSQ

Suspected Windows updates contained BIOS update in which, during update the Desktop PC displayed a black screen to the monitor while still powered on. Display image never restored.
Tested RAM in both slots, as well as new RAM. Tested a brand new known working i5-10th Gen GPU (Same CPU as original installed). Cleared CMOS. Tested the Desktop PC with a dedicated GPU connected, but still no display. Device will...

Hello, my name is Austin. I am a Computer Technician / PC Repair Specialist for a Computer Repair company in Wesley Chapel, FL. I was introduced to this forum by others in the repair industry and have only heard good things. I am excited to learn and absorb all the information the wonderful staff and peers of BadCaps has produced and shared.

I have been apart of the PC Repair industry for about 5 years....