Toshiba 37AV500U Inverted Picture/Colors On All Inputs

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  • kevinm34232
    Badcaps Legend
    • May 2012
    • 1884
    • USA

    #1

    Toshiba 37AV500U Inverted Picture/Colors On All Inputs

    Hi, I bought this TV along with 4 others from someone who bought a foreclosure and the owner left at least 8 TV's and other misc. electronics in the garage. They all had been opened up which sucks and I usually stay away from those but I only paid $16 each and they all power up with misc. issues.
    (Tom, 2 are big 50" Plasmas I will be counting on your help with those for sure !! I haven't repaired a plasma yet...

    This one has powers up and has normal audio and backlight, however as you can see the colors are inverted. I've seen this problem before on here and assumed the main board to be the culprit but never saw a resolution..

    I tried HDMI, component, RCA, and coax inputs and all do the same thing. However, the on screen display seems OK although around the borders there is some colors that don't seem like they would normally be there.

    Any thoughts on whether it's main or T-CON board? Thanks!
    Attached Files
    Last edited by kevinm34232; 01-18-2013, 05:09 PM.
  • tom66
    EVs Rule
    • Apr 2011
    • 32560
    • UK

    #2
    Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

    For this set the T-con setting is almost certainly wrong, as I have seen it before on Toshibas. Sometimes turning down the contrast gets the picture back to normal but the best way is to set the panel data correctly from the service menu.
    Last edited by tom66; 01-18-2013, 05:31 PM.
    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

    Comment

    • kevinm34232
      Badcaps Legend
      • May 2012
      • 1884
      • USA

      #3
      Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

      Turning down the contrast helps the picture but doesn't fix it. Unfortunately I don't have a Toshiba remote to work the menus so I just ordered one. When you say set the panel data correctly what do you mean exactly??

      Comment

      • tom66
        EVs Rule
        • Apr 2011
        • 32560
        • UK

        #4
        Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

        There are settings to control which panel the main board is configured for.
        BTW, which panel does this model use? LG Philips is common for Toshiba of this generation.
        Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
        For service manual, schematic, boardview (board view), datasheet, cad - use our search.

        Comment

        • kevinm34232
          Badcaps Legend
          • May 2012
          • 1884
          • USA

          #5
          Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

          Panel is an IPS Alpha AX094B002A

          Comment

          • tom66
            EVs Rule
            • Apr 2011
            • 32560
            • UK

            #6
            Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

            Wow, a Panasonic LCD panel in a Toshiba?
            Sublime... and a surprise.
            Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
            For service manual, schematic, boardview (board view), datasheet, cad - use our search.

            Comment

            • kevinm34232
              Badcaps Legend
              • May 2012
              • 1884
              • USA

              #7
              Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

              So it looks like I need the remote to get into the service menu, and what should I be looking for??

              Comment

              • tom66
                EVs Rule
                • Apr 2011
                • 32560
                • UK

                #8
                Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                The service manual will tell you.
                My service manual site is down temporarily, it will be up soon.
                However elektrotanya may have the manual in question.
                Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                Comment

                • kevinm34232
                  Badcaps Legend
                  • May 2012
                  • 1884
                  • USA

                  #9
                  Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                  I have the SM this is the only page on it...
                  Attached Files

                  Comment

                  • tom66
                    EVs Rule
                    • Apr 2011
                    • 32560
                    • UK

                    #10
                    Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                    I see it has "-IPS" in the firmware version so you may simply have to find a main board which is from the IPS version. The main board is probably for a different panel and that might not be something you can change.

                    On some Toshibas it is possible to update firmware through PCMCIA/CableCard slot.
                    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                    Comment

                    • kevinm34232
                      Badcaps Legend
                      • May 2012
                      • 1884
                      • USA

                      #11
                      Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                      Tom so you think the main board may have been swapped??

                      Comment

                      • tom66
                        EVs Rule
                        • Apr 2011
                        • 32560
                        • UK

                        #12
                        Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                        That's the only way I can see that happening, or if the panel has been swapped and the main board and PSU are originals.
                        Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                        For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                        Comment

                        • kevinm34232
                          Badcaps Legend
                          • May 2012
                          • 1884
                          • USA

                          #13
                          Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                          Anything is possible I guess I will see what firmware is on there when I can get to that menu.. Do you know if it's possible to get there without the remote?

                          Comment

                          • tom66
                            EVs Rule
                            • Apr 2011
                            • 32560
                            • UK

                            #14
                            Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                            I doubt it. Very few service menus are accessible without remotes. Of course you could always try a universal remote with a Toshiba program set.
                            Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                            For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                            Comment

                            • xredhawk
                              Senior Member
                              • Jul 2011
                              • 103

                              #15
                              Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                              hello, i just bought same tv for 40.00 on cl, turns on, backlight come on , no display..,no picture..anybody know any common issues with this model? thanks

                              Comment

                              • kevinm34232
                                Badcaps Legend
                                • May 2012
                                • 1884
                                • USA

                                #16
                                Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                                Sounds like a t-con issue you'll have to dig deep to get to it, check that you're getting voltage there.. You can't get any menu either?

                                Comment

                                • budm
                                  Badcaps Legend
                                  • Feb 2010
                                  • 40746
                                  • USA

                                  #17
                                  Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                                  Does it have AS15G IC since it looks like the same problem like this thread:
                                  https://www.badcaps.net/forum/showth...099#post304099
                                  Never stop learning
                                  Basic LCD TV and Monitor troubleshooting guides.
                                  http://www.badcaps.net/forum/showthr...956#post305956

                                  Voltage Regulator (LDO) testing:
                                  http://www.badcaps.net/forum/showthr...999#post300999

                                  Inverter testing using old CFL:
                                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                  http://s807.photobucket.com/user/budm/library/

                                  TV Factory reset codes listing:
                                  http://www.badcaps.net/forum/showthread.php?t=24809

                                  Comment

                                  • xredhawk
                                    Senior Member
                                    • Jul 2011
                                    • 103

                                    #18
                                    Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                                    hi, no menu,,, back light comes on just dark screen lit, hope you figure out your problem

                                    Comment

                                    • tom66
                                      EVs Rule
                                      • Apr 2011
                                      • 32560
                                      • UK

                                      #19
                                      Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                                      I wonder if IPS Alpha panel will use AS15G IC too. I'll take a punt that Panasonic will use their own silicon on it.
                                      Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                                      For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                                      Comment

                                      • kevinm34232
                                        Badcaps Legend
                                        • May 2012
                                        • 1884
                                        • USA

                                        #20
                                        Re: Toshiba 37AV500U Inverted Picture/Colors On All Inputs

                                        Tom just realized that that a Toshiba 32AV500U was also part of this package of TV's I bought, it has a bad slave inverter but seems to be fine other than that. It also has an IPS Alpha panel AX080E002B. Is there anything I can do or try from this TV for this contrast issue??

                                        By the way any chance it could be the t-con board?? I think I saw one for about $12..
                                        Last edited by kevinm34232; 01-20-2013, 04:13 PM.

                                        Comment

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