I need Dell 7390 motherboard schematics or help to identify the BIOS chip

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  • rkidon
    New Member
    • Jun 2019
    • 7
    • Belgium

    #1

    I need Dell 7390 motherboard schematics or help to identify the BIOS chip

    Hello,

    As the title says, I would need help to identify the bios chip on the motherboard of a Dell Latitude 7390 laptop. Or at least if you could tell me which type of chip I should look for. It would be useful to know if it's on the visible face of the motherboard or not, just not dismantle everything unnecessarily.

    Many thanks.
  • diif
    Badcaps Legend
    • Feb 2014
    • 6978
    • England

    #2
    Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

    You're going to have to remove the motherboard.
    There are videos on youtube showing you which screws to remove.

    Comment

    • rkidon
      New Member
      • Jun 2019
      • 7
      • Belgium

      #3
      Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

      Ok, thanks. Once the mb is removed and since the bios .bin file I want to write on it has 16MB (128Mb) shall I look for a chip with something like 25Q128...... written on it?

      Comment

      • anshad
        Badcaps Veteran
        • Nov 2010
        • 249

        #4
        Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

        Why are you trying to flash BIOS ?. Old BIOS is corrupted ?

        Comment

        • rkidon
          New Member
          • Jun 2019
          • 7
          • Belgium

          #5
          Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

          Yes, I wanted to update drivers/bios after buying the laptop second hand. I went to Dell website and it recommended to update bios. It seems to have gone fine through the procedure, even got the message "update successful, now your computer will restart". It never restarted, so now when I push the power button all I get is the keyboard lights coming on for a second and then everything powers off again immediately. Nothing appears on the screen.

          So I bought an usb programmer and a clamp and got the .bin bios file from the bios section of this forum. I also have another laptop with Linux on it. I am about to try this now so hopefully I can correctly identify the bios chip after taking the motherboard out...

          Comment

          • rkidon
            New Member
            • Jun 2019
            • 7
            • Belgium

            #6
            Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

            Of course, I have tried clearing the cmos and all the other tricks that I could find on-line, but nothing worked...

            Comment

            • anshad
              Badcaps Veteran
              • Nov 2010
              • 249

              #7
              Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

              Originally posted by rkidon
              Of course, I have tried clearing the cmos and all the other tricks that I could find on-line, but nothing worked...

              That doesn't mean the BIOS chip is faulty/firmware inside it is corrupted. You should at least verify every single power rail is up and running before touching BIOS

              Comment

              • rkidon
                New Member
                • Jun 2019
                • 7
                • Belgium

                #8
                Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

                In the end the BIOS .bin file was corrupted. I have managed to write the BIOS .bin file that I have downloaded from this forum and it worked: the laptop booted into Windows, even if the model of my mother board is LA - F311P and not LA - F312P, as written in the description of the .bin file. Then I put the latest BIOS file from Dell website on a usb stick and managed also to update my BIOS.

                And by the way, for this model of laptop or version of the motherboard you don't need to disassemble it from the laptop, as you can see the BIOS chip sitting in the area near the fan. You need to look for the chip Winbond 25Q128JVSQ.

                Comment

                • mnciks11
                  Badcaps Veteran
                  • Aug 2019
                  • 345
                  • south Africa

                  #9
                  I need Dell 7390 motherboard schematics

                  I need Dell 7390 motherboard schematics

                  Comment

                  • SMDFlea
                    Super Moderator
                    • Jan 2018
                    • 20391
                    • UK

                    #10
                    Re: I need Dell 7390 motherboard schematics

                    Originally posted by mnciks11
                    I need Dell 7390 motherboard schematics
                    You`re an experienced member,you should know to post the motherboard part number by now,such as LA-F311P LA-F312P
                    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                    Comment

                    • grzechqu
                      New Member
                      • Mar 2018
                      • 7
                      • Polska

                      #11
                      Re: I need Dell 7390 motherboard schematics

                      Originally posted by SMDFlea
                      You`re an experienced member,you should know to post the motherboard part number by now,such as LA-F311P LA-F312P
                      I think it will be useful
                      Attached Files

                      Comment

                      • philoman
                        New Member
                        • Jan 2023
                        • 1
                        • 中国

                        #12
                        Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

                        3ks Very Much

                        Comment

                        • AL._.EX
                          Badcaps Veteran
                          • Dec 2022
                          • 840
                          • Belarus

                          #13
                          Re: I need Dell 7390 motherboard schematics or help to identify the BIOS chip

                          Boardview (*.cad)
                          Attached Files

                          Comment

                          • mberbouch
                            Senior Member
                            • May 2014
                            • 107
                            • Morocco

                            #14
                            Thank you grzechqu​, for this post hope the schematics will help me fix my laptop.

                            Comment

                            • vulprei
                              New Member
                              • Jul 2024
                              • 2
                              • Romania

                              #15
                              Thank you grzechqu, for the schematics.

                              Comment

                              • dqtech
                                Badcaps
                                • Jul 2018
                                • 622
                                • N/A

                                #16
                                thanks

                                Comment

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