Dell Latitude 3390 2in1 - clean Bios for unlock?

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  • Pingo!
    New Member
    • Oct 2024
    • 2
    • United States

    #21
    Hey y’all who still browse this forum
    any chance I could get an unlocked bios for my latitude?
    figured just pulling and putting the cmos back in would work but it was no good (thanks fell for not putting bios clears on laptops!)
    anywho could I maybe get a guide on how to flash the bios? Don’t wanna brick this thing haha
    (service number/tag is G359JT2 bios version 1.6.0)

    Comment

    • bolangchi.ent19
      New Member
      • Jan 2019
      • 1
      • philippines

      #22
      DELL LATITUDE 3390 2IN1 P69G
      SERVICE TAG:552CQT2
      PROBLEM BIOS PASSWORD LOCKED

      Comment

      • danito
        Badcaps Legend
        • Jun 2016
        • 1070
        • Romania

        #23
        Originally posted by bolangchi.ent19
        DELL LATITUDE 3390 2IN1 P69G
        SERVICE TAG:552CQT2
        PROBLEM BIOS PASSWORD LOCKED
        what's your suffix?

        Comment

        • LBTT1121
          Badcaps Veteran
          • Nov 2024
          • 737
          • Việt Nam

          #24
          Originally posted by bolangchi.ent19
          DELL LATITUDE 3390 2IN1 P69G
          SERVICE TAG:552CQT2
          PROBLEM BIOS PASSWORD LOCKED
          attach bios dump

          Comment

          • Ven
            Member
            • Jul 2016
            • 46
            • UK

            #25
            Hi, my Latitude 3390 2-in-1 ​stopped booting after Windows was keep updating BIOS, I think BIOS is now corrupted.
            My Service Tag is : CZSG4P2
            Express Service Code: 28285486022
            Also, I want to learn what you do and how you do. I researched already, I think Service Tag and Region should be added to BIOS file, But I couldn't even extract BIN file from the EXE file I downloaded from Dell Website.Can someone pls show me the way? Thanks.
            Attached Files

            Comment

            • lapfix
              Badcaps Legend
              • Mar 2020
              • 2756
              • my workshop

              #26
              Originally posted by Ven
              Hi, my Latitude 3390 2-in-1 stopped booting after Windows was keep updating BIOS, I think BIOS is now corrupted.
              My Service Tag is : CZSG4P2
              Express Service Code: 28285486022
              Also, I want to learn what you do and how you do. I researched already, I think Service Tag and Region should be added to BIOS file, But I couldn't even extract BIN file from the EXE file I downloaded from Dell Website.Can someone pls show me the way? Thanks.
              You are welcome
              everything is detailed at this excellent topic :
              https://www.badcaps.net/forum/troubl...rces-and-tools

              For more techniques about extractig and editing i sugger to you this youtube channel :
              https://www.youtube.com/@wrongchip
              Last edited by lapfix; 04-01-2025, 09:49 AM.

              Comment

              • Bios Cracker
                Badcaps Veteran
                • Oct 2024
                • 322
                • India

                #27
                Originally posted by Ven
                Hi, my Latitude 3390 2-in-1 ​stopped booting after Windows was keep updating BIOS, I think BIOS is now corrupted.
                My Service Tag is : CZSG4P2
                Express Service Code: 28285486022
                Also, I want to learn what you do and how you do. I researched already, I think Service Tag and Region should be added to BIOS file, But I couldn't even extract BIN file from the EXE file I downloaded from Dell Website.Can someone pls show me the way? Thanks.
                Try and Update
                Attached Files

                Comment

                • Ven
                  Member
                  • Jul 2016
                  • 46
                  • UK

                  #28
                  Originally posted by Bios Cracker

                  Try and Update
                  Unfortunately still same. Upon pressing the power button, keyboards lights lit up, fan spins at max level for about 3-4 seconds and then laptop shuts itself down.

                  Comment

                  • Bios Cracker
                    Badcaps Veteran
                    • Oct 2024
                    • 322
                    • India

                    #29
                    Originally posted by Ven

                    Unfortunately still same. Upon pressing the power button, keyboards lights lit up, fan spins at max level for about 3-4 seconds and then laptop shuts itself down.
                    Did the symptoms changed with new image or it's same?

                    Comment

                    • lapfix
                      Badcaps Legend
                      • Mar 2020
                      • 2756
                      • my workshop

                      #30
                      .
                      Last edited by lapfix; 04-01-2025, 11:30 AM.

                      Comment

                      • lapfix
                        Badcaps Legend
                        • Mar 2020
                        • 2756
                        • my workshop

                        #31
                        Try this downgrade version
                        Your bios vers : 1.35.1 the last update
                        Try : 1.7.0 Release date 02 Nov 2018​
                        Attached Files

                        Comment

                        • Ven
                          Member
                          • Jul 2016
                          • 46
                          • UK

                          #32
                          Originally posted by lapfix
                          Try this downgrade version
                          Your bios vers : 1.35.1 the last update
                          Try : 1.7.0 Release date 02 Nov 2018​
                          Unfortunately still same, nothing was wrong with this laptop, it was working, windows was showing BIOS update is pending, I confirmed to carry on but I knew BIOS was already on this shown version. Anyway update process went through successfully, and Windows showed same update again on the next boot, I confirmed againjust to get rid of this from the update list, now it doesn't work.
                          Symptoms are same, upon pressing the power button, keyboards lights lit up, fan spins at max level for about 3-4 seconds and then laptop shuts itself down.

                          Comment

                          • Ven
                            Member
                            • Jul 2016
                            • 46
                            • UK

                            #33
                            Originally posted by lapfix
                            Try this downgrade version
                            Your bios vers : 1.35.1 the last update
                            Try : 1.7.0 Release date 02 Nov 2018​
                            Success ! Laptop somehow came on, with fan is spinning at full speed and also some messages before the Windows started. Windows started and I managed to download BIOS EXE file from Dell website and install. After BIOS update there were again some messages so I needed to go to BIOS and enter Service Tag manually. Accepted and fan speed came to normal and now laptop functions as before. Thank you very much for your help !

                            Comment

                            • lapfix
                              Badcaps Legend
                              • Mar 2020
                              • 2756
                              • my workshop

                              #34
                              I'm glad it worked out

                              Comment

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