Probook 470G3-Your system is not fully configured - contact your hp customer support

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  • oliviu50
    Member
    • Apr 2018
    • 22
    • Romania

    #21
    Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

    Originally posted by SMDFlea
    You have the option to save the current bios to a file .

    https://ftp.hp.com/pub/softpaq/sp845...00/sp84947.exe
    Here is backup bios.
    Attached Files

    Comment

    • SMDFlea
      Super Moderator
      • Jan 2018
      • 20419
      • UK

      #22
      Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

      Its the same. Can you try this to backup your bios .

      Download the file in the attatchment and save it.Extract the folder and save the FPT64 folder to your C drive
      C:\FPT64

      Shut down the laptop.Hold down the WIN + LEFT ARROW + RIGHT ARROW keys ,start the laptop keep holding the keys for a few seconds. You should see a message at the top left saying flash descriptor unlocked (if you don`t see that message try again holding WIN + UP ARROW and DOWN ARROW), let go of the keys and let windows boot up.Open a command prompt as admin (on win 10 type cmd into the search bar,right click on cmd,run as admin) ,type each command,or copy and paste, and press enter after each line.

      cd C:\FPT64

      fptw64 -D backup.rom

      exit


      Shut down the laptop,take the charger and battery out,press the power button for 20 seconds.Put the battery back in,plug charger in and start laptop.(it will re-lock the flash descriptor)

      You should have a bios backup now in the C:\FPT64 folder called backup.rom .Zip that file up and upload it.
      Attached Files
      All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

      Comment

      • oliviu50
        Member
        • Apr 2018
        • 22
        • Romania

        #23
        Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

        Originally posted by SMDFlea
        Its the same. Can you try this to backup your bios .

        Download the file in the attatchment and save it.Extract the folder and save the FPT64 folder to your C drive
        C:\FPT64

        Shut down the laptop ,start the laptop keep holding the keys for a few seconds. You should see a message at the top left saying flash descriptor unlocked (if you don`t see that message try again holding WIN + UP ARROW and DOWN ARROW), let go of the keys and let windows boot up.Open a command prompt as admin (on win 10 type cmd into the search bar,right click on cmd,run as admin) ,type each command,or copy and paste, and press enter after each line.

        cd C:\FPT64

        fptw64 -D backup.rom

        exit


        Shut down the laptop,take the charger and battery out,press the power button for 20 seconds.Put the battery back in,plug charger in and start laptop.(it will re-lock the flash descriptor)

        You should have a bios backup now in the C:\FPT64 folder called backup.rom .Zip that file up and upload it.
        Hold down the WIN + LEFT ARROW + RIGHT ARROW keys, do not start laptop and hold down WIN + UP ARROW and DOWN ARROW , no message appears, just boot is endless.

        Comment

        • SMDFlea
          Super Moderator
          • Jan 2018
          • 20419
          • UK

          #24
          Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

          Try running the commands anyway,with luck the flash descriptor might be unlocked and allow you to make a bios backup.
          All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

          Comment

          • oliviu50
            Member
            • Apr 2018
            • 22
            • Romania

            #25
            Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

            Originally posted by SMDFlea
            Try running the commands anyway,with luck the flash descriptor might be unlocked and allow you to make a bios backup.
            I can not unlock in any case the flash descriptor. I really do not know what to do !!!

            Comment

            • oliviu50
              Member
              • Apr 2018
              • 22
              • Romania

              #26
              Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

              Originally posted by SMDFlea
              Its the same. Can you try this to backup your bios .

              Download the file in the attatchment and save it.Extract the folder and save the FPT64 folder to your C drive
              C:\FPT64

              Shut down the laptop.Hold down the WIN + LEFT ARROW + RIGHT ARROW keys ,start the laptop keep holding the keys for a few seconds. You should see a message at the top left saying flash descriptor unlocked (if you don`t see that message try again holding WIN + UP ARROW and DOWN ARROW), let go of the keys and let windows boot up.Open a command prompt as admin (on win 10 type cmd into the search bar,right click on cmd,run as admin) ,type each command,or copy and paste, and press enter after each line.




              cd C:\FPT64

              fptw64 -D backup.rom

              exit


              Shut down the laptop,take the charger and battery out,press the power button for 20 seconds.Put the battery back in,plug charger in and start laptop.(it will re-lock the flash descriptor)

              You should have a bios backup now in the C:\FPT64 folder called backup.rom .Zip that file up and upload it.
              Unzipping is done in the FPTW64 folder, not FPT64. In drive C, add the FPTW64 folder (C: \ FPTW64). Correct?
              I repeat, I can not unlock the flash descriptor with any combination of buttons. How can I otherwise do bios backup?
              Please read page 43 and 45 from this attach. What do you think? I only have NbDmiFit-2.13, I do not have the rest of the utilities (see attach 2.png) !!
              Attached Files
              Last edited by oliviu50; 07-03-2018, 05:03 AM.

              Comment

              • SMDFlea
                Super Moderator
                • Jan 2018
                • 20419
                • UK

                #27
                Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                "Unzipping is done in the FPTW64 folder, not FPT64. In drive C, add the FPTW64 folder (C: \ FPTW64). Correct?"

                Yes thats right,slight error there. So from the command line

                cd C:\FPTW64

                fptw64 -D backup.rom

                exit
                All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                Comment

                • oliviu50
                  Member
                  • Apr 2018
                  • 22
                  • Romania

                  #28
                  Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                  Originally posted by SMDFlea
                  "Unzipping is done in the FPTW64 folder, not FPT64. In drive C, add the FPTW64 folder (C: \ FPTW64). Correct?"

                  Yes thats right,slight error there. So from the command line

                  cd C:\FPTW64

                  fptw64 -D backup.rom

                  exit
                  But, I can not unlock the flash descriptor with any combination of buttons. How can I otherwise do bios backup?
                  Please read page 43 and 45 from attach to above post. What do you think? I only have NbDmiFit-2.13, I do not have the rest of the utilities (see attach 2.png) !

                  Comment

                  • SMDFlea
                    Super Moderator
                    • Jan 2018
                    • 20419
                    • UK

                    #29
                    Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                    "Please read page 43 and 45 from this attach. What do you think?"

                    I read it, yes you can run WNDMIFIT.Read page 45 “Not Fully Configured” Message / Set SureStart Mode
                    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                    Comment

                    • oliviu50
                      Member
                      • Apr 2018
                      • 22
                      • Romania

                      #30
                      Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                      Originally posted by SMDFlea
                      "Please read page 43 and 45 from this attach. What do you think?"

                      I read it, yes you can run WNDMIFIT.Read page 45 “Not Fully Configured” Message / Set SureStart Mode
                      To do this I need all the utilities from attach 2.png. I only have the NbDmiFit-2.13 utility

                      Comment

                      • SMDFlea
                        Super Moderator
                        • Jan 2018
                        • 20419
                        • UK

                        #31
                        Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                        Found this post on elvikom about set surestart mode

                        https://www.elvikom.pl/hp-470-g3-bra...wa-t53076.html


                        In HP laptops manufactured since 2015, it is necessary to enter the Feature Byte and Build ID numbers.
                        These series are stored in the original BIOS (sometimes you can find these numbers on the sticker on the bottom casing).
                        You have to edit the batch using the HxD program and find the string (Hex values):
                        46 00 65 00 61 00 74 00 75 00 72 00 65 00 42 00 79 00 74 00 65,
                        next to it should be Build ID (Hex Values):
                        42 00 55 00 49 00 4C 00 44 00 49 00 44.
                        If MPM (Manufacturing Programming Mode) is blocked, it's best to re-load the BIOS,
                        use "wndmifit.exe" to enter numbers,
                        after the 10th startup of the MPM laptop will lock itself.
                        All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                        Comment

                        • oliviu50
                          Member
                          • Apr 2018
                          • 22
                          • Romania

                          #32
                          Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                          Originally posted by SMDFlea
                          Found this post on elvikom about set surestart mode

                          https://www.elvikom.pl/hp-470-g3-bra...wa-t53076.html


                          In HP laptops manufactured since 2015, it is necessary to enter the Feature Byte and Build ID numbers.
                          These series are stored in the original BIOS (sometimes you can find these numbers on the sticker on the bottom casing).
                          You have to edit the batch using the HxD program and find the string (Hex values):
                          46 00 65 00 61 00 74 00 75 00 72 00 65 00 42 00 79 00 74 00 65,
                          next to it should be Build ID (Hex Values):
                          42 00 55 00 49 00 4C 00 44 00 49 00 44.
                          If MPM (Manufacturing Programming Mode) is blocked, it's best to re-load the BIOS,
                          use "wndmifit.exe" to enter numbers,
                          after the 10th startup of the MPM laptop will lock itself.
                          This is very complicated for me! I am not a specialist and I do not have the necessary knowledge to reprogram the BIOS. If you want to help me, step by step, explain the steps to follow. Thank you!
                          If you want to help me and have patience, we can write in PM. Thanks, again!
                          Last edited by oliviu50; 07-03-2018, 07:38 AM.

                          Comment

                          • imranromi
                            Badcaps Legend
                            • Jan 2015
                            • 1288
                            • Pakistan

                            #33
                            Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                            Originally posted by oliviu50
                            This is very complicated for me! I am not a specialist and I do not have the necessary knowledge to reprogram the BIOS. If you want to help me, step by step, explain the steps to follow. Thank you!
                            If you want to help me and have patience, we can write in PM. Thanks, again!
                            Above post file is not complete 9mb.If have bios programmer read and save complete 16mb bios file.

                            Comment

                            • oliviu50
                              Member
                              • Apr 2018
                              • 22
                              • Romania

                              #34
                              Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                              Originally posted by imranromi
                              Above post file is not complete 9mb.If have bios programmer read and save complete 16mb bios file.
                              I know! But how do I make a correct bios backup? I can not unlock flash descriptor !!

                              Comment

                              • SMDFlea
                                Super Moderator
                                • Jan 2018
                                • 20419
                                • UK

                                #35
                                Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                                @imranromi asked if you have a bios programmer . With a hardware bios programmer the whole bios is copied ,it can be edited and reflashed. So far we have been trying to unlock the flash descriptor part of the bios with software.Without unlocking the flash descriptor we can`t get a full copy of the bios. On earlier ProBooks its possible to unlock the flash descriptor by using the key combination you tried (win+L & R arrow keys). Your only option if you don`t have a hardware bios programmer is , leave it as it is,buy a programmer,or keep trying the software solution WNDMIFIT . The HP pdf you posted is for a tool thats not available to the public,or leaked onto the internet ...yet.
                                Last edited by SMDFlea; 07-03-2018, 10:33 AM.
                                All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                                Comment

                                • oliviu50
                                  Member
                                  • Apr 2018
                                  • 22
                                  • Romania

                                  #36
                                  Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                                  Originally posted by SMDFlea
                                  @imranromi asked if you have a bios programmer . With a hardware bios programmer the whole bios is copied ,it can be edited and reflashed. So far we have been trying to unlock the flash descriptor part of the bios with software.Without unlocking the flash descriptor we can`t get a full copy of the bios. On earlier ProBooks its possible to unlock the flash descriptor by using the key combination you tried (win+L & R arrow keys). Your only option if you don`t have a hardware bios programmer is , leave it as it is,buy a programmer,or keep trying the software solution WNDMIFIT . The HP pdf you posted is for a tool thats not available to the public,or leaked onto the internet ...yet.
                                  WNDMIFIT works only if MPM is unlocked. But that's the problem, I can not unlock it with the combination of keys !!

                                  Comment

                                  • SMDFlea
                                    Super Moderator
                                    • Jan 2018
                                    • 20419
                                    • UK

                                    #37
                                    Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                                    To unlock the MPM, copy the FSMC.bin file from the WNDMIFIT folder to a Fat32-formatted USB drive. Rename the file to SMC.bin. Plug the USB drive into the laptop with the power off. Hold Windows Key + Arrow UP Key + Arrow Down Key at the same time and power the system on. Release all keys when you see the blue HP logo. You should see a brief message on a white screen saying that the SMC command was handled successfully. This means that the MPM is unlocked, and will remain so for the next 10 power-cycles.
                                    Now you need to reset the missing information in the BIOS. To do this, boot back into Windows and run Wndmifit64.exe which is located in the WNDMIFIT folder. You should see the Notebook DMI Firmware Interface Tool appear on the screen.Fill everything in (take pictures of all the labels,in the battery compartment on the base, and under the base cover,Your error message is due to the feature byte not being set.Find that number)
                                    The last step is to lock the MPM back up. If you reboot now, you will lose everything that you accomplished.Run lockmpm.bat, which is also located in the WNDMIFIT folder.

                                    These instructions with a few slight edits (it save me typing it all) are taken from post #6 at https://www.tonymacx86.com/threads/h...art-up.129803/
                                    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                                    Comment

                                    • oliviu50
                                      Member
                                      • Apr 2018
                                      • 22
                                      • Romania

                                      #38
                                      Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                                      Originally posted by SMDFlea
                                      To unlock the MPM, copy the FSMC.bin file from the WNDMIFIT folder to a Fat32-formatted USB drive. Rename the file to SMC.bin. Plug the USB drive into the laptop with the power off. Hold Windows Key + Arrow UP Key + Arrow Down Key at the same time and power the system on. Release all keys when you see the blue HP logo. You should see a brief message on a white screen saying that the SMC command was handled successfully. This means that the MPM is unlocked, and will remain so for the next 10 power-cycles.
                                      Now you need to reset the missing information in the BIOS. To do this, boot back into Windows and run Wndmifit64.exe which is located in the WNDMIFIT folder. You should see the Notebook DMI Firmware Interface Tool appear on the screen.Fill everything in (take pictures of all the labels,in the battery compartment on the base, and under the base cover,Your error message is due to the feature byte not being set.Find that number)
                                      The last step is to lock the MPM back up. If you reboot now, you will lose everything that you accomplished.Run lockmpm.bat, which is also located in the WNDMIFIT folder.

                                      These instructions with a few slight edits (it save me typing it all) are taken from post #6 at https://www.tonymacx86.com/threads/h...art-up.129803/

                                      Will the already entered series be lost when resetting? When I run Wndmifit64.exe, will I lose the series of components already entered? (Serial number, part number, UUID etc) ??

                                      Comment

                                      • SMDFlea
                                        Super Moderator
                                        • Jan 2018
                                        • 20419
                                        • UK

                                        #39
                                        Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                                        "The last step is to lock the MPM back up. If you reboot now, you will lose everything that you accomplished.Run lockmpm.bat, which is also located in the WNDMIFIT folder."

                                        Fill everything in if its not already there in the boxes, then run lockmpm.bat
                                        All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                                        Comment

                                        • oliviu50
                                          Member
                                          • Apr 2018
                                          • 22
                                          • Romania

                                          #40
                                          Re: Probook 470G3-Your system is not fully configured - contact your hp customer supp

                                          Originally posted by SMDFlea
                                          "The last step is to lock the MPM back up. If you reboot now, you will lose everything that you accomplished.Run lockmpm.bat, which is also located in the WNDMIFIT folder."

                                          Fill everything in if its not already there in the boxes, then run lockmpm.bat
                                          I was referring to the fact that the bios already contain the series on all the components. Will these be deleted when the utility is running? Do I have to reintroduce these series again?

                                          Comment

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