ASUS ZenBook UM5401Q turns on intermittently

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  • mferna14
    Badcaps Legend
    • Jun 2018
    • 1035
    • Canada

    #1

    ASUS ZenBook UM5401Q turns on intermittently

    Dear Friend., I am working on an ASUS ZenBook UM5401Q (OLED) . The problem is very intermittent. When it's on, it remains on for whatever time constrain we want to. But when I shut it down, it does not turn on at all. I leave it aside with the LCD lid closed, after about 10 ~ 20 mins I hear the Windows chime & it boots up with the lid closed. When I open the lid, I see that the laptop is already in the login screen. May the BIOS has some problem. Can some redo/Clean/re-write the BIOS again, this might fix the laptop problem. Thanks in advance

    ASUS ZenBook
    Model: UM5401Q (AMD Ryzen 7 5800H with Radeon Graphics 3200MHz)
    S. No: N3N0CV076199109
    Motherboard #: UM5401QAB R3.1
    Attached Files
  • mferna14
    Badcaps Legend
    • Jun 2018
    • 1035
    • Canada

    #2
    Dear, been 2 days, no one helped me. Can anyone help me cleaning this ASUS bin file. Thanks

    Comment

    • m1ch43lzm
      Badcaps Veteran
      • Mar 2019
      • 603
      • Peru

      #3
      Try, ver 301 extracted from ASUS website with your DMI inserted
      UM5401QAB
      DMI 21000h-2EFFFh
      BIOS Ver. 301

      Afterwards try updating to latest BIOS 307 with EZ Flash
      https://www.asus.com/supportonly/um5...helpdesk_bios/

      But i think your issue is hardware related, perhaps a faulty lid sensor/power button/keyboard (if power button is in the keyboard), EC (liquid damage in some pins), ...
      Attached Files

      Comment

      • mferna14
        Badcaps Legend
        • Jun 2018
        • 1035
        • Canada

        #4
        @m1ch43lzm., thanks dear for the updated bin file. I programmed it & till now it's working fine. Also taking into consideration that under the sticky flaps on both sides, there was a lot of dirt present. Maybe some conductive stuff might have touched the caps. Till now it did not turn on by itself even when the lid is closed. I think you forgot to put in the windows keys, this is why it goes to the bit locker screen, but no worries, I will get the 48-numberic keys from MS acc. Thanks for the help once again.

        Comment

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