HP 15-BS765TX DKL50 LA-E802P Rev:1.0

[benson Chen]

Hi everyone, I need help.
After using sp153030.exe to update the BIOS in Windows, the screen went black and the system won't boot.
Serial number: CND81660FG

[volinakis]

大家好，我需要幫助。
在 Windows 中使用sp153030.exe更新 BIOS 後，螢幕黑屏，系統無法啟動。
序號： CND81660FG

try in English and post full name of laptop.

[benson Chen]

try in English and post full name of laptop.

Apologies, I forgot to change the language.

[volinakis]

Hi everyone, I need help.
After using sp153030.exe to update the BIOS in Windows, the screen went black and the system won't boot.
Serial number: CND81660FG

try (clean ME)

[benson Chen]

try (clean ME)

HI volinakis

Thank you for your help. Unfortunately, the screen is still black — same situation as before.

Can you help me further?