ASUS ZENBOOK Q420V Start the computer with a blue screen

[chinh]

ASUS Q420V
Serial number: RAN0LP034069431
Mb: UX3404_MB
:NB6371A_MB_V3
Attached is the main bios
origin.rar

[SMDFlea]

ASUS Q420V
Serial number: RAN0LP034069431
Mb: UX3404_MB
:NB6371A_MB_V3
Attached is the main bios
[ATTACH]n3291312[/ATTACH]

Can you post a picture of the barcode sticker or QR code on the motherboard

[chinh]

Can you post a picture of the barcode sticker or QR code on the motherboard

orry I took a few days off

[SMDFlea]

The QR code or barcode sticker on the motherboard !!!

[danito]

ASUS Q420V
Serial number: RAN0LP034069431
Mb: UX3404_MB
:NB6371A_MB_V3
Attached is the main bios
[ATTACH]n3291312[/ATTACH]

try

[chinh]

try

No source available

[danito]

No source available

keep trying

[chinh]

keep trying

Can you create a new Build File Service Tag?

[chinh]

Can you post a picture of the barcode sticker or QR code on the motherboard

help

[SMDFlea]

help

The part number on the sticker is the bios you need UX3404VA .Your bios has corrupt ME firmware,it cannot be fixed.That means you must find a UX3404VA bios dump. I`ve searched around and i can`t find one. One of our members works for Asus service, he does not visit badcaps regularly but if he sees your thread he may post an F1 asus service bios. The bios at the asus website is only a partial bios not a full bios image.
The only other way to fix it would be to find a bios from a similar model with the same ME firmware and merge your bios region with it,or a UX3404VA bios update,and copy your DMI to it. Asus are using bootguard profile 5 with newer models.

[chinh]

The part number on the sticker is the bios you need UX3404VA .Your bios has corrupt ME firmware,it cannot be fixed.That means you must find a UX3404VA bios dump. I`ve searched around and i can`t find one. One of our members works for Asus service, he does not visit badcaps regularly but if he sees your thread he may post an F1 asus service bios. The bios at the asus website is only a partial bios not a full bios image.
The only other way to fix it would be to find a bios from a similar model with the same ME firmware and merge your bios region with it,or a UX3404VA bios update,and copy your DMI to it. Asus are using bootguard profile 5 with newer models.

Here I have a file displaying images
But this file uploads slowly, the screen turns off but the fan and key lights still run.
Q420VA NB6371A_MB_V3.rar

[hoaca388]

Here I have a file displaying images
But this file uploads slowly, the screen turns off but the fan and key lights still run.
[ATTACH]n3294447[/ATTACH]

Clean Me

[chinh]

Clean Me

Thank you it worked very well