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ASUS ZENBOOK Q420V Start the computer with a blue screen

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    ASUS ZENBOOK Q420V Start the computer with a blue screen

    ASUS Q420V
    Serial number: RAN0LP034069431
    Mb: UX3404_MB
    :NB6371A_MB_V3
    Attached is the main bios
    Attached Files

    #2
    Originally posted by chinh View Post
    ASUS Q420V
    Serial number: RAN0LP034069431
    Mb: UX3404_MB
    :NB6371A_MB_V3
    Attached is the main bios
    Can you post a picture of the barcode sticker or QR code on the motherboard
    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

    Comment


      #3
      Originally posted by SMDFlea View Post

      Can you post a picture of the barcode sticker or QR code on the motherboard
      orry I took a few days off Click image for larger version

Name:	z5555725517635_a6c4a4f633496d69c96c523417dd756f.jpg
Views:	171
Size:	1.04 MB
ID:	3293664

      Comment


      • SMDFlea
        SMDFlea commented
        Editing a comment
        The QR code or barcode sticker on the motherboard !!!

      #4
      Originally posted by chinh View Post
      ASUS Q420V
      Serial number: RAN0LP034069431
      Mb: UX3404_MB
      :NB6371A_MB_V3
      Attached is the main bios
      try
      Attached Files

      Comment


        #5
        Originally posted by danito View Post

        try
        No source available

        Comment


          #6
          Originally posted by chinh View Post

          No source available
          keep trying

          Comment


            #7
            Originally posted by danito View Post
            keep trying
            Can you create a new Build File Service Tag?

            Comment


              #8
              Click image for larger version

Name:	z5557380508244_7b2103d0e792152838724d558a8afcb3.jpg
Views:	183
Size:	474.3 KB
ID:	3293858
              Originally posted by SMDFlea View Post
              Can you post a picture of the barcode sticker or QR code on the motherboard
              help
              Last edited by chinh; 06-20-2024, 03:25 AM. Reason: wrong tagging

              Comment


                #9
                Originally posted by chinh View Post
                Click image for larger version  Name:	z5557380508244_7b2103d0e792152838724d558a8afcb3.jpg Views:	0 Size:	474.3 KB ID:	3293858

                help
                The part number on the sticker is the bios you need UX3404VA .Your bios has corrupt ME firmware,it cannot be fixed.That means you must find a UX3404VA bios dump. I`ve searched around and i can`t find one. One of our members works for Asus service, he does not visit badcaps regularly but if he sees your thread he may post an F1 asus service bios. The bios at the asus website is only a partial bios not a full bios image.
                The only other way to fix it would be to find a bios from a similar model with the same ME firmware and merge your bios region with it,or a UX3404VA bios update,and copy your DMI to it. Asus are using bootguard profile 5 with newer models.
                All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                Comment


                  #10
                  Originally posted by SMDFlea View Post

                  The part number on the sticker is the bios you need UX3404VA .Your bios has corrupt ME firmware,it cannot be fixed.That means you must find a UX3404VA bios dump. I`ve searched around and i can`t find one. One of our members works for Asus service, he does not visit badcaps regularly but if he sees your thread he may post an F1 asus service bios. The bios at the asus website is only a partial bios not a full bios image.
                  The only other way to fix it would be to find a bios from a similar model with the same ME firmware and merge your bios region with it,or a UX3404VA bios update,and copy your DMI to it. Asus are using bootguard profile 5 with newer models.
                  Here I have a file displaying images
                  But this file uploads slowly, the screen turns off but the fan and key lights still run.
                  Attached Files

                  Comment


                    #11
                    Originally posted by chinh View Post

                    Here I have a file displaying images
                    But this file uploads slowly, the screen turns off but the fan and key lights still run.
                    Clean Me
                    Attached Files


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                    Thanks to all supporters.
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                      #12
                      Originally posted by hoaca388 View Post

                      Clean Me
                      Thank you it worked very well

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