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    Black screen Acer predator helios 300

    Hi
    black screen, no boot after disable secure boot.
    need a working bios and a working ec

    Acer predator helios 300
    Model N17C3
    SNID : 80601898234
    PH317-51-73XK
    Motherboard C5MMH / C7MMH LA-E911P rev 1B

    BIOS/EC dump :



    the windows license has been deleted from the bios bin.

    Thanks.
    Attached Files

    #2
    Re: Black screen Acer predator helios 300

    Originally posted by rmickael62 View Post
    Hi
    black screen, no boot after disable secure boot.
    need a working bios and a working ec

    Acer predator helios 300
    Model N17C3
    SNID : 80601898234
    PH317-51-73XK
    Motherboard C5MMH / C7MMH LA-E911P rev 1B

    BIOS/EC dump :



    the windows license has been deleted from the bios bin.

    Thanks.
    Predator PH317-51
    Attached Files


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    Comment


      #3
      Re: Black screen Acer predator helios 300

      Thank you very much hoaca388 but the screen always remains black I have to look for other solutions, the problem appeared after having modified the secure boot option in the bios so I was convinced that the problem came from the bios.

      Comment


        #4
        Re: Black screen Acer predator helios 300

        Originally posted by rmickael62 View Post
        Thank you very much hoaca388 but the screen always remains black I have to look for other solutions, the problem appeared after having modified the secure boot option in the bios so I was convinced that the problem came from the bios.
        Notice if any components around the bios chip are damaged.


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          #5
          Re: Black screen Acer predator helios 300

          everything seems ok
          :pourquoi:
          Attached Files

          Comment


            #6
            Re: Black screen Acer predator helios 300

            Originally posted by rmickael62 View Post
            everything seems ok
            :pourquoi:
            You should look for other causes, besides the bios.


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              #7
              Re: Black screen Acer predator helios 300

              My computer turns on, the fan is on, the LEDs turn on, the keyboard turns on, everything works normally, but there is no image.
              Then I looked a little closer and saw that a component was burned. It swelled and exploded, which is probably why there is no picture. Can we know the name of this component?

              e1 C5MMH/C7MMH LA-E911P
              Rev:1B
              2017-04-24
              Made In China

              Comment


                #8
                Re: Black screen Acer predator helios 300

                Originally posted by haydar70 View Post
                My computer turns on, the fan is on, the LEDs turn on, the keyboard turns on...
                This is not the schematic requests or tech sub-section, its for bios requests ONLY!

                Reminder: rules and organization of this section
                https://www.badcaps.net/forum/showthread.php?t=117483

                .
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                Become a Badcaps supporter
                >>>>> click on this link to donate <<<<<
                Thanks to all supporters.
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                .

                Comment


                  #9
                  Hi,i have an Acer Predator Helios 300 Laptop and has faulty BIOS chip,cannot be saved the bios from it.Can anyone give me a bin for the laptop?

                  Predator Helios 300 Series
                  Model No. N17C3
                  PH317-51-75BU
                  S/N: NHQ29EF021810099AD3400
                  SNID: 81003934134
                  Motherboard: C5PRH LA-E921P Rev 1B / 2017-03-31

                  Thanks in advance,and Happy New Year!





                  Comment


                    #10
                    Originally posted by pityulix View Post
                    Hi,i have an Acer Predator Helios 300 Laptop and has faulty BIOS chip,cannot be saved the bios from it.Can anyone give me a bin for the laptop?

                    Predator Helios 300 Series
                    Model No. N17C3
                    PH317-51-75BU
                    S/N: NHQ29EF021810099AD3400
                    SNID: 81003934134
                    Motherboard: C5PRH LA-E921P Rev 1B / 2017-03-31

                    Thanks in advance,and Happy New Year!




                    hi, try
                    Attached Files

                    Comment


                      #11
                      Originally posted by LBTT1121 View Post

                      hi, try
                      Laptop Starting,but no post,nothing...Just Keyboard light and stable 386mA consumption.I think it`s something else the problem,not bios.Thanks.

                      Comment


                        #12
                        Originally posted by pityulix View Post
                        Hi,i have an Acer Predator Helios 300 Laptop and has faulty BIOS chip,cannot be saved the bios from it.Can anyone give me a bin for the laptop?

                        Predator Helios 300 Series
                        Model No. N17C3
                        PH317-51-75BU
                        S/N: NHQ29EF021810099AD3400
                        SNID: 81003934134
                        Motherboard: C5PRH LA-E921P Rev 1B / 2017-03-31

                        Thanks in advance,and Happy New Year!




                        Here is your new BIOS, it's a virgin BIOS from Acer with no DMI, it should works fine.
                        Attached Files
                        ----------------------------------------------------------------------------------------------------------------------------------------------------------------------
                        Due to a lack of donations, server free space at a critical level, and possible closure of Bios Requests
                        all donations are welcome,
                        see the donate button at the bottom of the page, or
                        >>>>>
                        click on this link to donate via PayPal. <<<<<
                        Every donation made will go towards server fees and maintenance costs.
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                        Comment


                          #13
                          Originally posted by hardware1 View Post

                          Here is your new BIOS, it's a virgin BIOS from Acer with no DMI, it should works fine.
                          Thank you for the help.The bios is ok,the above one too,but the sad thing is that,the CPU died too,if i measure coils they are fine,but if inject Voltage,it takes any amount of courrent,an voltage drops.Mosfets are good,CPU doesnt get V when powered on,anything else has,Nothing to do more,many thanks on Bios help.Regards.

                          Comment


                            #14
                            Originally posted by pityulix View Post

                            Thank you for the help.The bios is ok,the above one too,but the sad thing is that,the CPU died too,if i measure coils they are fine,but if inject Voltage,it takes any amount of courrent,an voltage drops.Mosfets are good,CPU doesnt get V when powered on,anything else has,Nothing to do more,many thanks on Bios help.Regards.
                            Alright, you're welcome.
                            ----------------------------------------------------------------------------------------------------------------------------------------------------------------------
                            Due to a lack of donations, server free space at a critical level, and possible closure of Bios Requests
                            all donations are welcome,
                            see the donate button at the bottom of the page, or
                            >>>>>
                            click on this link to donate via PayPal. <<<<<
                            Every donation made will go towards server fees and maintenance costs.
                            ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

                            Comment


                              #15
                              Acer predator helios 300
                              Model N17C1
                              SNID : 74705648334
                              G3-572-76QG
                              Motherboard C5MMH / C7MMH LA-E911P rev 1B
                              S/N : NHQ2CEC0027470DCA33400
                              DATE :2017/11/24


                              good day, I need to create a bios bin and ec bin with the original acer site, I don't have backups, the chips are defective and the pch chip was replaced

                              Comment


                                #16
                                Originally posted by fiala985 View Post
                                Acer predator helios 300
                                Model N17C1
                                SNID : 74705648334
                                G3-572-76QG
                                Motherboard C5MMH / C7MMH LA-E911P rev 1B
                                S/N : NHQ2CEC0027470DCA33400
                                DATE :2017/11/24


                                good day, I need to create a bios bin and ec bin with the original acer site, I don't have backups, the chips are defective and the pch chip was replaced
                                Predator G3-572

                                Attached Files


                                ----------------------------------------------------------------------------------------------------------------------------------------------------------
                                All donations to Badcaps are welcome.
                                Become a Badcaps supporter
                                >>>>> click on this link to donate <<<<<
                                Thanks to all supporters.
                                ----------------------------------------------------------------------------------------------------------------------------------------------------------​

                                Comment


                                  #17
                                  Thank you for the help laptop It is functional

                                  Comment


                                    #18
                                    Good hello everybody, very happy to have found this wonderful forum.

                                    So a little bit of background:
                                    I have an Acer Predator Helios 300 PH317-51-75QG - some time ago due to the degrading health of the battery the laptop would shut down if it were not plugged in. At some point after this happened the laptop stopped booting.
                                    I have reason to believe that this might have been due to an interrupted bios update that windows has intergrated into windows updates as of recently.
                                    When pressing the power button the laptop turns on, with the keyboard and leds lighting up (blue and amber), the fans are dimmly spinning but there is nothing on the screen - the computer does not boot into bios. A few seconds later the laptop restarts and goes back to the aforementioned state again.

                                    I have already tried swapping rams and removing all hard drives to no avail. I wish to perform a bios recovery over a usb stick and followed a guide found online about finding and extracting the official .exe bios update file from Acer, then copying the subsequent .FD (or .bin?) files to the usb and booting from that.

                                    HOWEVER, I am unable to find those files! Even when running the .exe and going to the temp folder, I am unable to find any .FD files.
                                    Therefore I would like to request the help of you lovely people.

                                    I know that my laptop is still capable of doing that as when trying the FN+Esc key combo, the fans start running faster and the computer beeps, indicating, presumably, the bios recovery process.

                                    Allow me to offer some additional information about my system:

                                    Acer Predator Helios 300 PH317-51-QG

                                    S/N: NHQ2MET00274504FE23400
                                    SNID: 74502045034
                                    Model Number: N17C3

                                    Attached is a picture of the motherboard:

                                    C5MMH/C7MMH LA-E911P

                                    Please let me know if you need any additional info or pictures!

                                    Thank you VERY much for your help

                                    Comment


                                    • peste
                                      peste commented
                                      Editing a comment
                                      post merged..next time look for a thread with the name and model, motherboard model of the laptop, and post there, if you can't find it, then make a new thread..
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