Asus E402N Keyboard doesn’t work even when I connect the external keyboard

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  • mnciks11
    Badcaps Veteran
    • Aug 2019
    • 345
    • south Africa

    #1

    Asus E402N Keyboard doesn’t work even when I connect the external keyboard

    Hello guys

    Kindly assist, I have an Asus model E402N Laptop, works fine, but the keyboard doesn't work at all, internal keyboard doesn't work and the external keyboard doesn't work.

    It my first time seeing this issue please assist on what to check I'm very lost
    Last edited by SMDFlea; 03-25-2022, 09:42 AM. Reason: model number....
  • mon2
    Badcaps Legend
    • Dec 2019
    • 13926
    • Canada

    #2
    Re: Keyboard doesn't work even when I connect the external keyboard too on the Asus

    Internal keyboard should be USB HID model style on Asus.

    Follow this document:

    https://www.asus.com/in/support/FAQ/...b890250ae59#A1

    Post your updates.

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