Dell XPS 15 9550 - no boot, shorts on circuit

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mhmart
    New Member
    • Jan 2022
    • 2
    • NL

    #1

    Dell XPS 15 9550 - no boot, shorts on circuit

    I have an xps 15 9550 here, which won't boot, neither the screen diagnostics will start (pwr button + D).

    I opened the device finding that the part around the processor got warm (touchable though). Fans will not spin even once. Light on power button is always on when connected to AC, but not when only connected to battery DC.

    I included a photo of the motherboard which I did some probing on, finding that the encircled caps/diodes are shorted (red). I also encircled an IC on the board (green) which I think is the Alpha Omega Z5019QI, of which one side is not shorted (blue) so it might have to do something with this IC?

    I cannot truly find what this IC is supposed to do on the board but if one can explain me

    Any suggestions on what to try next or might I best just remove the IC and see if the short still occurs?

    I found the schematics on this forum page:
    https://www.badcaps.net/forum/showthread.php?t=67578 which show the Z5019QI device on page 61 of 75 (Dell XPS 15 9550 AAM00 LA-C361P 2014-05-22.pdf)

    I tried to attach as much of info as I could at this moment. I am trying to learn

    Attached Files
  • piernov
    Super Moderator
    • Jan 2016
    • 4435
    • France

    #2
    Re: Dell XPS 15 9550 - no boot, shorts on circuit

    https://www.badcaps.net/forum/showpo...02&postcount=2

    2.2. Don't suspect that something is shorted with no reason
    Shorted components are not the only failure mode of a laptop. Additionally, some places will measure low resistance to ground under normal operation. In general, high power low voltage (<2V) power rails will measure less than a few hundred ohms to ground. CPU VCore will measure a few ohms only. GPU VCore with newer NVidia GPU can even measure less than 1 ohm. It's normal. If you suspect a short to ground, always report your exact resistance to ground measurements.
    OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

    Comment

    Related Topics

    Collapse

    • Document Archive
      DELL XPS 9550 Notebook 15 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9550 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9550 boardview and 9550 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9550 Notebook...
      09-06-2024, 07:11 AM
    • Document Archive
      DELL XPS 9550 Notebook 15 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9550 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9550 boardview and 9550 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9550 Notebook...
      09-06-2024, 07:11 AM
    • Document Archive
      DELL XPS 9550 Notebook 15 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9550 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9550 boardview and 9550 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9550 Notebook...
      09-06-2024, 07:11 AM
    • Document Archive
      DELL XPS 9550 Notebook 15 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9550 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9550 boardview and 9550 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9550 Notebook...
      09-06-2024, 05:54 AM
    • Document Archive
      DELL XPS 9550 Notebook 15 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9550 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9550 boardview and 9550 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9550 Notebook...
      09-06-2024, 05:54 AM
    • Loading...
    • No more items.
    Working...