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mhmart
New Member
Last Activity: 05-25-2022, 10:22 AM
Joined: 01-14-2022
Location: Zuid Holland
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  • Dell XPS 15 9550 - no boot, shorts on circuit

    I have an xps 15 9550 here, which won't boot, neither the screen diagnostics will start (pwr button + D).

    I opened the device finding that the part around the processor got warm (touchable though). Fans will not spin even once. Light on power button is always on when connected to AC, but not when only connected to battery DC.

    I included a photo of the motherboard which I did some probing on, finding that the encircled caps/diodes are shorted (red). I also encircled an IC on the board (green) which I think is the Alpha Omega Z5019QI, of which one side is not shorted...
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  • Re: New Members - please post your introductions here

    Hi ladies 'n gents,

    Joining this thread as an student embedded systems, also debugging its first laptop HW. (post about that soon )
    Straight out of the Netherlands looking for new stuff to learn in here so we'll see where that gets us!

    Big fan of dell xps'es, but not their customer service though
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