Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting windows.

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  • kosmo
    Member
    • Sep 2014
    • 34
    • Greece

    #1

    Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting windows.

    hello, customer said that this problem started suddenly without any water damage or fell down, so i started with dell diagnostics and it passed all tests without any problems, the problem is when its goin to boot windows it freezes in the windows logo, i tried to boot from usb and it does the same, i tried to boot linux and it freezed when it was starting services, i also noticed that i dont have +vcc_gt all other coils measured and it seems ok, i also tried 6 different bios dumps and it does the same nothing changed and no signs of corrosion in the motherboard.
    Last edited by kosmo; 02-27-2021, 08:47 PM.
  • Sametbey
    Badcaps Veteran
    • Jan 2021
    • 229
    • Turkey

    #2
    Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

    try bios first, you can try to bga VGA chip.

    BIOS - https://www.badcaps.net/forum/showthread.php?p=1027538
    Last edited by SMDFlea; 02-28-2021, 05:55 AM. Reason: Bios moved to "Bios Requests ONLY!"
    I'm not happy to be so strong. because it's not humanly

    Comment

    • kosmo
      Member
      • Sep 2014
      • 34
      • Greece

      #3
      Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

      ok i flashed the dump you sent me and it does exactly the same, i also noticed that when it turns on the +vcc_gt spikes instantly to 0.43v before the post and then goes to 0 again.

      Comment

      • SMDFlea
        Super Moderator
        • Jan 2018
        • 20709
        • UK

        #4
        Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

        Originally posted by kosmo
        ok i flashed the dump you sent me and it does exactly the same, i also noticed that when it turns on the +vcc_gt spikes instantly to 0.43v before the post and then goes to 0 again.
        What is your service tag number
        All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

        Comment

        • kosmo
          Member
          • Sep 2014
          • 34
          • Greece

          #5
          Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

          picture.
          Attached Files

          Comment

          • SMDFlea
            Super Moderator
            • Jan 2018
            • 20709
            • UK

            #6
            Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

            Try this bios - https://www.badcaps.net/forum/showpo...1&postcount=28 .

            There`s already quite a few bios posted for the LA-D801P, some have AMT enabled,AMT disabled,no bootguard, bootguard FVME 5 . It might not fix your problem but worth a try.
            All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

            Comment

            • kosmo
              Member
              • Sep 2014
              • 34
              • Greece

              #7
              Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

              thank you sir, flashing it ill tell you the results in 10 minutes.

              Comment

              • kosmo
                Member
                • Sep 2014
                • 34
                • Greece

                #8
                Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                still the same, but it works faster now.
                Last edited by kosmo; 02-28-2021, 11:54 AM.

                Comment

                • kosmo
                  Member
                  • Sep 2014
                  • 34
                  • Greece

                  #9
                  Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                  now i have this bluescreen
                  Attached Files

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                  • kosmo
                    Member
                    • Sep 2014
                    • 34
                    • Greece

                    #10
                    Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                    OMG! i disabled everything from bios from perfomance and i logged in!!with the last bios you send me!! now i enable one by one to see whats the option that gives the trouble.
                    Attached Files
                    Last edited by kosmo; 02-28-2021, 12:09 PM.

                    Comment

                    • SMDFlea
                      Super Moderator
                      • Jan 2018
                      • 20709
                      • UK

                      #11
                      Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                      Originally posted by kosmo
                      OMG! i disabled everything from bios from perfomance and i logged in!!with the last bios you send me!! now i enable one by one to see whats the option that gives the trouble.
                      Great, make a backup quick
                      All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                      Comment

                      • kosmo
                        Member
                        • Sep 2014
                        • 34
                        • Greece

                        #12
                        Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                        Originally posted by SMDFlea
                        Great, make a backup quick
                        you are the best my friend! thank you so much! <3
                        Attached Files

                        Comment

                        • kosmo
                          Member
                          • Sep 2014
                          • 34
                          • Greece

                          #13
                          Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                          so C states from bios performance gives me the problems. with disable it works just fine anymore only with your last bios

                          Comment

                          • Sametbey
                            Badcaps Veteran
                            • Jan 2021
                            • 229
                            • Turkey

                            #14
                            Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                            You are welcome. Can you explain the setting that you changed on bios?
                            I'm not happy to be so strong. because it's not humanly

                            Comment

                            • kosmo
                              Member
                              • Sep 2014
                              • 34
                              • Greece

                              #15
                              Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                              Originally posted by Sametbey
                              You are welcome. Can you explain the setting that you changed on bios?
                              i tried with other bios dumps to disable those settings and i just got black screen on reboot, only with the last dump the laptop was going really fast and when i disabled the setting it worked just fine, it rebooted and logged in to windows!
                              Attached Files

                              Comment

                              • Sametbey
                                Badcaps Veteran
                                • Jan 2021
                                • 229
                                • Turkey

                                #16
                                Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                                so thanks.
                                I'm not happy to be so strong. because it's not humanly

                                Comment

                                • kosmo
                                  Member
                                  • Sep 2014
                                  • 34
                                  • Greece

                                  #17
                                  Re: Dell 5567 (P66F LA-D801P i7-7500 + amd discrete gpu) freezes while booting window

                                  Originally posted by Sametbey
                                  so thanks.
                                  thank you too for the contribute

                                  Comment

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