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HP Omen RTX2060 BSOD while nothing presure on CPU

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    HP Omen RTX2060 BSOD while nothing presure on CPU

    Details:
    Model : Omen HP Laptop 15-DH0038TX
    Serial Num : CND93433LW
    Product ID : 7LJ89PA#UUF
    Bios Version : AMI F.53 4/24/2024 (8600)
    Laptop Input Voltage : 19.5Vdc | 10.3a
    My Adapter Charger : Original HP 200Watt 19.5V | 10.3a

    My laptop keep on blue screen after 10 second successfully windows loaded, BSOD while installing new windows and cannot windows update, if update ask me to perform to restart and the laptop will BSOD while installing the update.

    The blue screen comes after nothing stress/pressures my CPU not GPU. I need to use the pressures/stress software (Example Heave Load on CPU presure into the CPU to prevent from the Blue Screen and all like a normal. I need to repeat this process (CPU - Heavy Load) every time I need to use my laptop if not it will freeze or BSOD

    Appreciate it if anyone can help or share with me or facing the same issue.

    Click image for larger version

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    Thank you.

    #2
    Hello,

    please send photos of your blue screens, if error codes are différent please take severals pictures.

    thanks

    Comment


      #3
      Originally posted by pc_okay View Post
      Hello,

      please send photos of your blue screens, if error codes are différent please take severals pictures.

      thanks

      Hi Pc_Okay sorry for the late update, attached the error screen. I screen capture when i close my heave load to get this error code.

      Click image for larger version

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      Comment


        #4
        Hello,

        You can create a free bootable memtest usb stick and test your ram:

        https://www.memtest86.com/download.htm

        Try in safe mode too.
        Last edited by pc_okay; 02-07-2025, 01:35 PM.

        Comment


          #5
          Originally posted by pc_okay View Post
          Hello,

          You can create a free bootable memtest usb stick and test your ram:

          https://www.memtest86.com/download.htm

          Try in safe mode too.
          I cannot do memtest any hardware or enter the safe mode also, it will BSOD.

          Comment


            #6
            Hi , Try Replace a new SSD and clean install Os.
            Post The Result. If you get New BS Error Code Attach the Image of the error.

            Comment


              #7
              Originally posted by BIOSSASI View Post
              Hi , Try Replace a new SSD and clean install Os.
              Post The Result. If you get New BS Error Code Attach the Image of the error.
              Hi BIOS,

              The laptop will BSOD and i had try all this. But i still can play and set ULTRA Graphic setting on game like OLDEN RING, DYNASTY WARRIORS, Heroes Of Newert and many more without any issue = LOL!!!.

              1. Install new fresh windows (Inside windows installation no 2 Copying around 12% = BSOD
              2. Take out the SSD and put the new RAM = BSOD after 1/2 minutes like that.
              3. Take out Wifi Card, Speaker, Unplug any USB device, Battery = BSOD after 1/2 minutes like that.
              4. Bios downgrade & upgrade from version F.16 - F.53 (Direct jumper using hardware device & software to another laptop), without wifi card, speaker, unplug any USB device, Battery = BSOD after 1/2 minutes like that.
              5. Hp Omen from bios diagnose memory test (SSD take out) same New Ram & Old Ram (DDR4 - 3200)= Display frezee after 12%

              Except
              - I am able to play around (Bios Menu) without any issue "BSOD".
              - Inside windows with HeaveLoad Presure 1 of core my CPU (Im not using all cores, it will be lagging) at the same time presure 1 by 1 of "GPU / Ram / Disk ----->>> 3 days presure test", there is nore issue or BSOD.

              I also set power management in windows power settings "Processor Power Management" to Enable and the Cpu Turbo and the CPU Base Speed from 2.59Ghz to 3.5X Ghz and i turn off the HeaveyLoad Cpu Presure and BSOD directly "WHEA_UNCORRECTABLE_ERROR.
              I am so confuse, is it my CPU low voltage or some mosfet got issue or something else?

              Comment


                #8
                Originally posted by alleotechno View Post

                Hi BIOS,

                The laptop will BSOD and i had try all this. But i still can play and set ULTRA Graphic setting on game like OLDEN RING, DYNASTY WARRIORS, Heroes Of Newert and many more without any issue = LOL!!!.

                1. Install new fresh windows (Inside windows installation no 2 Copying around 12% = BSOD
                2. Take out the SSD and put the new RAM = BSOD after 1/2 minutes like that.
                3. Take out Wifi Card, Speaker, Unplug any USB device, Battery = BSOD after 1/2 minutes like that.
                4. Bios downgrade & upgrade from version F.16 - F.53 (Direct jumper using hardware device & software to another laptop), without wifi card, speaker, unplug any USB device, Battery = BSOD after 1/2 minutes like that.
                5. Hp Omen from bios diagnose memory test (SSD take out) same New Ram & Old Ram (DDR4 - 3200)= Display frezee after 12%

                Except
                - I am able to play around (Bios Menu) without any issue "BSOD".
                - Inside windows with HeaveLoad Presure 1 of core my CPU (Im not using all cores, it will be lagging) at the same time presure 1 by 1 of "GPU / Ram / Disk ----->>> 3 days presure test", there is nore issue or BSOD.

                I also set power management in windows power settings "Processor Power Management" to Enable and the Cpu Turbo and the CPU Base Speed from 2.59Ghz to 3.5X Ghz and i turn off the HeaveyLoad Cpu Presure and BSOD directly "WHEA_UNCORRECTABLE_ERROR.
                I am so confuse, is it my CPU low voltage or some mosfet got issue or something else?
                Its Core Loss. Cpu issue.

                Comment


                  #9
                  Originally posted by BIOSSASI View Post

                  Its Core Loss. Cpu issue.
                  if you say like that, i am so appreciated if you can share with me the diagram.

                  Comment


                    #10
                    Topic close! i already fix with my self.

                    Comment


                      #11
                      So what was the problème and the solution please share With us?

                      Comment


                        #12
                        Originally posted by pc_okay View Post
                        So what was the problème and the solution please share With us?
                        sharing the fixing workaround is much appreciated.

                        Comment

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