ASUS G513QE-SB91-CB freezes all of a sudden

[mferna14]

Dear Friends., I am working on an ASUS Model: G513QE-SB91-CB, Serial # M8NRKD041417338, Motherboard: G513-6050A3249301-MB-A03(A3). The problem is that while using the laptop, just freezes all of a sudden., & sometimes while booting the ring stops to spin. I replaced with known good Memory & the a New SSD, installed Fresh Win 11 on this same laptop. Did not freeze during installation. But when re-booted, Win 11 boot ring stopped. I turned off from the power button. Again turned on & it booted well to Windows. Upon Windows update, it froze again. Even the BIOS has been updated & cleaned, but still the problem presist... Any tips!!! The history was that both fans PCB were burnt & stopped to work. I put in new fans now & they spin well. Do you think that the GPU needs a reflow due to the intense heat of the stopped fans?? Thanks in advance

[mcplslg123]

If both fans were non working and the unit was used in this fashion, then cpu/gpu/vram may be damaged. Reflow is unlikely going to help but worth trying.

[mferna14]

Thanks @mcplslg123 for the input... I think the user did not know his fan were not working, until it continuously froze up., & then he brought the laptop to us & diagnosed that both the fans had burnt circuit board. I will do a reflow, maybe some luck. The motherboard for this ASUS model is very costly.