i'm charging an asus laptop that i just repaired and i'm measuring 19v on the battery terminal with the charging connected. Is this normal? the battery is rated at 15.4v
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Hello everyone,
Mark and model: ASUS X571
Symptoms: not turning on. There is only the LED battery indicator working. The owner of the laptop told me this problem arrived one week after having changed the battery. He then managed to power on the laptop only once, and then it never powered on again.
Tests already made:
- Battery is charging when laptop is plugged in. The LED battery indicator turns white after a couple of hours of charge, indicating that battery is fully charged. However, laptop won't turn on anyway, with or without AC plug.
- I have removed... -
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