ASUS ROG G712LU - CHARGING ISSUE

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • saisoni20
    Senior Member
    • Feb 2022
    • 111
    • Canada

    #1

    ASUS ROG G712LU - CHARGING ISSUE

    Hi,
    I have come across the problem with ASUS ROG G712LU. BOARD IS G532LWS.
    Laptop is working ok on AC but it has problem with battery. In BIOS battery shows always 100%. Laptop is not turning on battery.
    I can see charging voltage 8.44V on PRS8902, as soon as I connect the battery it'll become 0.44V

    Voltages I measured.
    P_CHG_SCL_5 3.3v
    P_CHG_SCL_5 3.3v
    P_CHG_BATDRV_20 - without battery connection 8.4v
    Click image for larger version

Name:	image.png
Views:	651
Size:	180.3 KB
ID:	3175112

    Anyone can help me to resolve the problem?
  • mon2
    Badcaps Legend
    • Dec 2019
    • 13830
    • Canada

    #2
    Start with a known good battery. Amazon is good for returns if the battery is not required. Your smbus line voltages are fine. The bms board inside the battery could be defective or rigged to spew out the 100% charge value when it is not.

    Comment


    • saisoni20
      saisoni20 commented
      Editing a comment
      Thanks for the update. let me order the battery.
  • saisoni20
    Senior Member
    • Feb 2022
    • 111
    • Canada

    #3
    mon2, Thanks.
    With new battery it works perfectly fine.

    Comment

    Related Topics

    Collapse

    • Bowline
      Dell E6400 PT434 type Battery Charging Stuck at 1%. Battery Pinouts?
      by Bowline
      My question pertains to understanding the control circuity inside a Dell PT434 type battery used in Dell E6400, E6410 and other Dell notebooks?

      Does anyone have a circuit diagram for the inside of a Dell PT434 battery and/or a description of how the control lines work to control this battery?

      My reason for asking is I have a battery which I cannot get to charge beyond 1% in a Dell E6410 or E6400.
      The LED bar graph charge indicator on the battery shows one LED lighted when the info button is pressed.
      I have tried multiple different Dell power adapters. My Dell...
      06-11-2025, 10:13 AM
    • Simone Vergani
      Alienware 15 R2 Service Tag: DL7NN32 ISSUE (Battery is not charging)
      by Simone Vergani
      Hello everyone,

      I'm experiencing an issue with my Alienware 15 R2 (Service Tag: DL7NN32). The laptop works perfectly when connected to the AC adapter — it powers on and functions normally. However, the battery does not charge. If I disconnect the DC adapter, the laptop shuts down immediately, as the battery is at 0%. I have replaced the battery with a new compatible one, but the issue persists. I also replaced the AC adapter with a compatible one, but the battery still doesn't charge.

      To assist with troubleshooting, I'm attaching two power circuit schematics:
      • Power
      ...
      03-05-2025, 02:25 PM
    • Iherduleikgemz
      Asus FX505DY - Battery not charging - BQ24780S
      by Iherduleikgemz
      Hello everyone

      I have been working on this laptop mentioned in the title, it initially had a shorted capacitor. After I replaced it, the thing started working again, but there is still another problem. The laptop was running off a charger, the battery was reporting 96% charge... but when I unplugged the charger, the laptop died. I've measured the battery voltage - 0V. I think it is locked. (Screenshot from batterymon, below).

      I've ordered a new 3rd-party battery, but I think there's something wrong with it too - the laptop boots, but the battery isn't charging. Also,...
      01-13-2025, 03:54 PM
    • Julian Bailey
      HP ProBook 445 G8 Battery not charging
      by Julian Bailey
      Hi all

      We have in a HP ProBook 445 G8 laptop with AMD Ryzen 7 CPU. When power is connected the power LED light blinks 5 times then stops. Normally HP laptops will blink this LED 10 times as it does a self test when the AC adaptor is inserted. So there must be some sort of short somewhere.

      The battery doesn't charge, and is erratic on the MM voltage. Bench PSU LED pulsates when the battery is connected also. So the fault must be on the charging circuit?

      I have gone around the board with a MM and cant find anything

      Windows shows the battery fine,...
      10-11-2024, 10:34 AM
    • johnbeton
      Asus X415EA not charging battery
      by johnbeton
      Hello,

      I have an Asus X415EA board that is not charging the battery after some liquid damage. Everything else works, except charging the battery.
      So far I measured all the pins on the bq24780s controller with the following result:

      1. ACN = 0.0V
      2. ACP = 19.02V
      3. CMSRC = 18.5V
      4. ACDRV = 23.9V
      5. ACOK = 5.9V
      6. ACDET = 2.57V
      7. IADP = 0.17V
      8. IDCHG = 0V
      9. PMON = ?
      10. PROCHOT = 5.05V
      11. SDA = 3.3V
      12. SCL = 3.3V
      13. CMPIN = 0.47V
      14. CMPOUT = 6.0V
      15. BATPRES = 0.0V
      16....
      05-19-2025, 04:05 AM
    • Loading...
    • No more items.
    Working...