Problem USB / Bluetooth

[baata1]

Hello everyone,
I have problem with USB xHCI compatible host controller with yellow rod in device manager, I tried to install several driver and windows 10 updates without success on ASUS Vivobook E402MA laptop.
I checked the USB output voltage is 5V; Unable to connect to USB ports and Bluetooth.
Thank you for informing me about this famous failure.
Cordially.

[stj]

Re: Problem USB / Bluetooth

try running a linux Livedisk to see if it's the laptop or a windows problem

[baata1]

Re: Problem USB / Bluetooth

Hello, I tried a new installation windows 10 without success, I also tried to install ubuntu I always have the same error (host controller compatible xhci usb code 10).
FYI I only have the working micro sd.
Thank you.

[stj]

Re: Problem USB / Bluetooth

any related settings in the bios?
i'm wondering why it uses the phrase "compatable"

[mcplslg123]

Re: Problem USB / Bluetooth

Resistance on D+/D- pins on usb port? Is the webcam working?

[baata1]

Re: Problem USB / Bluetooth

Good morning,
I will try these D+/D- pins on the USB port, for INFO there is 5V USB input.

[baata1]

Re: Problem USB / Bluetooth

Good evening,
I checked the resistors they are working.
But I still have the USB ports not working.

[baata1]

Re: Problem USB / Bluetooth

any related settings in the bios?
i'm wondering why it uses the phrase "compatable"

good evening, I tried to put the default settings and I even flashed the bios no change for the USB ports.

[mcplslg123]

Re: Problem USB / Bluetooth

Resistance on D+/D- pins on usb port? Is the webcam working?

Neither questions answered-so cant suggest anything.