Surface Pro 4 - cycling VCC_CORE, no VCCGT

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  • Prott
    Senior Member
    • May 2022
    • 154
    • Czechia

    #1

    Surface Pro 4 - cycling VCC_CORE, no VCCGT

    Hello,
    I have a Microsoft Surface Pro 4 (i5, 8 GB) that originaly had a swollen battery and was crashing during Windows install. I replaced the SSD with a new one (from another surface) that had OS installed. As a result of this the Windows booted, but few seconds after the start it went into "Locking" screen and turned off.

    Now the "fun" starts:

    Upon removal of the motherboard from the case the fault changed:
    - When I start the tablet the VCCSA goes to 1.1 V for half a second and shuts off, followed by 1P2V_DUAL going to around 1 V and cutting of as well.
    - VCC_CORE also turns briefly to 0.8 V and then shuts off
    - VCCGT never shows any voltage

    - I checked the resistance to GND of VCCSA, VCC_CORE, VCCGT and all are the same as my working i5 Surface Pro 4.
    - There's no backlight, no picture, etc.

    My assumptions:
    - Based on the power on sequence it seems as if both VCC_CORE and VCCGT should be enabled by the same signal from the EC. It appears as if the EC shuts the power off because of some fault condition though.

    Ideally I would like to probe VRM_PWRGN, VCCST_PWRGD, PM_PCH_PWROK and SYS_PWROK to see when exactly the power on sequence stops, but so far I am not able to locate pads that correspond to those signals.

    Can anybody please offer any leads to what should I probe/test?

    Thanks a lot!
  • Stevedb
    Stevedb
    • Feb 2018
    • 624
    • Belgium

    #2
    Re: Surface Pro 4 - cycling VCC_CORE, no VCCGT

    Hi VCCGT has no voltage is no problem, this raail comes up when needed. Example when loading the windows. I would try to connect an external keyboard and see if you can toggle caps lock. If you can't then i would proceed on flashing bioschip.

    Regards Steve

    Comment

    • Prott
      Senior Member
      • May 2022
      • 154
      • Czechia

      #3
      Re: Surface Pro 4 - cycling VCC_CORE, no VCCGT

      Thank you so much Steve. Never realized the rail is only on at some point. You saved me a lot of troubles.

      In that case the problem is the power cycling - VCC_CORE, VCCSA and 1P2V_DUAL only has power for half (or so) seconds.

      Do you think this could be a bios issue?

      EDIT: If it is a bios issue, is there any other way to program it without desoldering it from the board? I have a CH341 programmer with 1.8V module, but no way of attaching it to those smd pads around the chip. Should I solder wires from the chip to the programmer? Thank you again!
      Last edited by Prott; 01-05-2023, 12:38 PM.

      Comment

      • Prott
        Senior Member
        • May 2022
        • 154
        • Czechia

        #4
        Re: Surface Pro 4 - cycling VCC_CORE, no VCCGT

        UPDATE: It was a faulty BIOS chip - upon replacing it with a good one the Surface boots and works. Thanks again Steve!

        Comment

        • Stevedb
          Stevedb
          • Feb 2018
          • 624
          • Belgium

          #5
          Re: Surface Pro 4 - cycling VCC_CORE, no VCCGT

          No problem I was happy i could help you.

          Comment

          • Prott
            Senior Member
            • May 2022
            • 154
            • Czechia

            #6
            Re: Surface Pro 4 - cycling VCC_CORE, no VCCGT

            I am kinda still stuck at the ME cleaning procedure (looks like the UEFI can't communicate with ME), but I will do that today. For now I am just happy the Surface posts again

            Comment

            • Stevedb
              Stevedb
              • Feb 2018
              • 624
              • Belgium

              #7
              Re: Surface Pro 4 - cycling VCC_CORE, no VCCGT

              you can always ask somebody do for you an clean me region in bios section if you make a request in bios section. Good luck Steve

              Comment

              • Prott
                Senior Member
                • May 2022
                • 154
                • Czechia

                #8
                Re: Surface Pro 4 - cycling VCC_CORE, no VCCGT

                I managed. The problem was that, for some reason, I expected the bios chip to be a 1.8V part while in fact it's 3.3V (thus I got a ton of corrupted bios images). Now it works like a charm.

                Comment

                • Stevedb
                  Stevedb
                  • Feb 2018
                  • 624
                  • Belgium

                  #9
                  Re: Surface Pro 4 - cycling VCC_CORE, no VCCGT

                  Good work man 👍

                  Comment

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