HP EliteDesk 800 G4 35W DM Desktop Mini PC - not posting after BIOS reset attempt

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  • llek100
    Member
    • Aug 2024
    • 11
    • Slovakia

    #1

    HP EliteDesk 800 G4 35W DM Desktop Mini PC - not posting after BIOS reset attempt

    Hello, sorry for the long post, I just wanted to include any details that might help.

    A bit of backstory - I currently have 5 of these MiniPCs - I got them for very cheap from Ebay. All of these PCs are BIOS administrator password locked without their drives.
    I also got a G3 large tower, that I could reset the password of fine just using a header and a button on the motherboard.
    So I thought that I could do the same with the G4 MiniPCs, oh how wrong I was.
    First of all, I stumbled upon a tutorial, that apparently showed a BIOS password reset procedure - where I basically removed a PSWD header on the motherboard, removed the CMOS battery and held down a yellow button on the MB and plugged in the power, I held down the button for three restarts.
    Then I put the header back, put back the battery and turned on the system - and the BIOS should have been unlocked. This was not the case and I ended up with three bricked MiniPCs.
    This is what they are doing now: https://drive.google.com/file/d/1YN-...ew?usp=sharing

    I am uploading all the BIOSes, number 1,2,3 do not post at all - like in the video - and are BIOS administrator password locked. And number 4,5 do post fine, but only are BIOS administrator password locked.

    Serial Numbers:
    1. - 8CC8471NLV
    2. - 8CC8471NL3
    3. - 8CC8471NLF
    4. - 8CC8471NLT
    5. - 8CC8420TJ9

    The BIOS files are here, since they exceed the filesize limit: https://drive.google.com/file/d/115V...ew?usp=sharing

    Please let me know if I posted anything that should not be here, this is my first time using this forum .

    Thank you!
  • hoaca388
    Badcaps
    • Jan 2022
    • 12392
    • Socialist Republic of Vietnam

    #2
    Backup bios files ? ( Compress them with winrar or 7zip and post them here.)
    Attached Files

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    Comment

    • llek100
      Member
      • Aug 2024
      • 11
      • Slovakia

      #3
      Sorry, I did post them but through a Google Drive link in the post. Here they are in two zip files, numbered.
      I did not realise the upload size limit is per file.
      Attached Files

      if you find these attachements useful please consider making a small donation to the site

      Comment

      • llek100
        Member
        • Aug 2024
        • 11
        • Slovakia

        #4
        So an update, I managed to unlock the BIOS-4-5 using an HP unlock python script.
        This is the one if someone wants to do the same: https://gist.github.com/schorschii/7...7b65ff22c27337
        You also only need to read, unlock and flash the larger 16pin XU21 chip.

        However, I am still unable to boot the PCs with the bricked BIOSes - those are 1, 2 and 3. If someone would be able to help somehow rebuild the BIOS or something.
        I am not familiar with fixing possibly corrupter BIOSes.

        Comment

        • hoaca388
          Badcaps
          • Jan 2022
          • 12392
          • Socialist Republic of Vietnam

          #5
          Originally posted by llek100
          So an update, I managed to unlock the BIOS-4-5 using an HP unlock python script.
          This is the one if someone wants to do the same: https://gist.github.com/schorschii/7...7b65ff22c27337
          You also only need to read, unlock and flash the larger 16pin XU21 chip.

          However, I am still unable to boot the PCs with the bricked BIOSes - those are 1, 2 and 3. If someone would be able to help somehow rebuild the BIOS or something.
          I am not familiar with fixing possibly corrupter BIOSes.
          Fix error , unlock yet. Use Hp unloker or RC unlocker to solve the problem.
          Attached Files

          if you find these attachements useful please consider making a small donation to the site



          Any donations to badcaps are welcome, click this link to donate . Thanks to all the supporters
          https://www.badcaps.net/donate

          Comment

          • llek100
            Member
            • Aug 2024
            • 11
            • Slovakia

            #6
            Thank you so, so much! Number 1 and 3 do work completely fine now!
            Number 2 flashes 6 times red and 3 times white. I don't know if that's fixable. It is possible that the backup file for 2 was somehow corrupted or something, since it was the first one that I grabbed the backup from, and was the one I tested a MPM unlocked BIOS that was present on this website, but was deleted because it did not work.

            Comment

            • hoaca388
              Badcaps
              • Jan 2022
              • 12392
              • Socialist Republic of Vietnam

              #7
              Originally posted by llek100
              Thank you so, so much! Number 1 and 3 do work completely fine now!
              Number 2 flashes 6 times red and 3 times white. I don't know if that's fixable. It is possible that the backup file for 2 was somehow corrupted or something, since it was the first one that I grabbed the backup from, and was the one I tested a MPM unlocked BIOS that was present on this website, but was deleted because it did not work.
              Try
              Attached Files

              if you find these attachements useful please consider making a small donation to the site



              Any donations to badcaps are welcome, click this link to donate . Thanks to all the supporters
              https://www.badcaps.net/donate

              Comment

              • llek100
                Member
                • Aug 2024
                • 11
                • Slovakia

                #8
                Unfortunately still the same with 2.

                Comment

                • hoaca388
                  Badcaps
                  • Jan 2022
                  • 12392
                  • Socialist Republic of Vietnam

                  #9
                  Originally posted by llek100
                  Unfortunately still the same with 2.
                  Check hardware.


                  Any donations to badcaps are welcome, click this link to donate . Thanks to all the supporters
                  https://www.badcaps.net/donate

                  Comment

                  • llek100
                    Member
                    • Aug 2024
                    • 11
                    • Slovakia

                    #10
                    Hello, it now works! I had to erase the PRVROM, or the XU68 chip on the mother board, the system then recovered it! Now everything works!

                    Thank you very much for everything!

                    Comment

                    • hoaca388
                      Badcaps
                      • Jan 2022
                      • 12392
                      • Socialist Republic of Vietnam

                      #11


                      Any donations to badcaps are welcome, click this link to donate . Thanks to all the supporters
                      https://www.badcaps.net/donate

                      Comment

                      • llek100
                        Member
                        • Aug 2024
                        • 11
                        • Slovakia

                        #12
                        Please one more thing, the number 2 has started showing the "There is a problem with the HP Endpoint Security Controller on the unti.", I am attaching a photo as well.
                        I am also attaching current BIOS dump. I do not know if this is fixable, since I am missing the original XU68/PRVROM backup from this device.

                        Also if there is a way I could support your work, please let me know.
                        Thank you very much!
                        Attached Files

                        if you find these attachements useful please consider making a small donation to the site

                        Comment

                        • hoaca388
                          Badcaps
                          • Jan 2022
                          • 12392
                          • Socialist Republic of Vietnam

                          #13
                          Originally posted by llek100
                          Please one more thing, the number 2 has started showing the "There is a problem with the HP Endpoint Security Controller on the unti.", I am attaching a photo as well.
                          I am also attaching current BIOS dump. I do not know if this is fixable, since I am missing the original XU68/PRVROM backup from this device.

                          Also if there is a way I could support your work, please let me know.
                          Thank you very much!
                          https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-laptops-tablets-and-mobile-devices/bios-requests-only/3305683-i-have-hp-probook-


                          https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-laptops-tablets-and-mobile-devices/bios-requests-only/3325398-hp-clean-vss2-dumps-fix-endpoint-security-error


                          Any donations to badcaps are welcome, click this link to donate . Thanks to all the supporters
                          https://www.badcaps.net/donate

                          Comment

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