Did that laptop just die?

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  • stevo1210
    Badcaps Legend
    • Oct 2006
    • 4156
    • Australia
    #1

    Did that laptop just die?

    Okay, so I have a situation on my hands with a laptop that I can't access. Why can't I access it? It's my aunty's one in the USA.
    I built it for her in June this year and she picked it up while here in holiday for use in the states.

    It's a Fujitsu T5010 with a C2D CPU and P965 chipset with 3GB RAM. Very nice convertible tablet/laptop. When I say "built" above... what I did was purchase a physically good unit with a dead motherboard (water damaged base) and a unit with a good motherboard but a cracked display.

    I swapped the motherboard over, cleaned the internals inc. fans, reapplied thermal lube etc. and it was all good. Passed all the burn-in testing I threw at it and I used it for a good 3 weeks or so at university with NO ISSUES at all. Brand new HDD was also installed along with an extra GB of DDR3 RAM (was 2GB before).

    Today I get an email of distress and she says it won't turn on anymore... plugged in and a blue light comes on (signifies it gets power/charging) but won't turn on?! She's had it for 3 months.

    All I can understand is... plugged in, blue light comes on, display is black... doesn't help me at all!

    I'm like 15,000 miles away so I can't diagnose anything but I highly doubt the motherboard is dead because it worked A++ when I rebuilt it!

    What could be wrong here? Could a dead RAM be causing it?
    Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous
    Tags: None
    • trebo
      Badcaps Veteran
      • Feb 2010
      • 514
      • Wales, UK
      #2
      Re: Did that laptop just die?

      " Could a dead RAM be causing it?"
      yep, good place to start, get her to try one stick at a time etc
      Last edited by trebo; 09-25-2013, 01:22 PM.

        Comment

        • stevo1210
          Badcaps Legend
          • Oct 2006
          • 4156
          • Australia
          #3
          Re: Did that laptop just die?

          Got the news that it turns on now. Aunty didnt remove ram or anything... just turned on when power button was pressed. Have a feeling she didnt plug it in or the like. However ive been told its running slow so maybe a windows reinstall will help? She uses aol browser... not sure if thats a contributor along with no antivirus.
          Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

            Comment

            • cheapie
              null
              • Jul 2010
              • 849
              • USA
              #4
              Re: Did that laptop just die?

              Originally posted by stevo1210
              She uses aol browser... not sure if thats a contributor along with no antivirus.
              Are you crazy!? IE is bad enough even if you're running AV software!
              Attached Files
              Last edited by cheapie; 10-15-2013, 03:38 PM.

                Comment

                • lti
                  Badcaps Legend
                  • May 2011
                  • 2548
                  • United States
                  #5
                  Re: Did that laptop just die?

                  The AOL software is actually worse than IE.

                    Comment

                    • stevo1210
                      Badcaps Legend
                      • Oct 2006
                      • 4156
                      • Australia
                      #6
                      Re: Did that laptop just die?

                      Because I sent two of these T5010 laptops over in June. One for uncle and one for aunty. Now I am told the other laptop has died and does not switch on. The one that died before and came back life still works but is very slow.

                      I am expected to fix this problem somehow... 10000 miles away. I swear I will NEVER EVER give laptops to anyone ever again. :O
                      Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

                        Comment

                        • shovenose
                          Send Doge Memes
                          • Aug 2010
                          • 6575
                          • USA
                          #7
                          Re: Did that laptop just die?

                          Originally posted by stevo1210
                          Because I sent two of these T5010 laptops over in June. One for uncle and one for aunty. Now I am told the other laptop has died and does not switch on. The one that died before and came back life still works but is very slow.

                          I am expected to fix this problem somehow... 10000 miles away. I swear I will NEVER EVER give laptops to anyone ever again. :O
                          lol have them buy new laptops, install logmein. if it's a software problem you can fix it hardware problem have them bother the manufacturer.

                            Comment

                            • Majestyk
                              Senior Member
                              • Nov 2013
                              • 96
                              • Germany
                              #8
                              Re: Did that laptop just die?

                              I think if a laptop doesnt start it´s always a good idea to disconnect power, remove the battery, wait a couple of minutes, insert the battery again, connect power and try to start.

                                Comment

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