BC.Net,
We have a Dynex DX-LCD32-09 TV with the following:
S/N 1291LC32HV40H13961
LOT 470585
XHT 081139
Last week, my two youngest were watching a show and the screen all of a sudden went white; you can make out images and there is sound, but no color.
I contacted Dynex Customer Support and they keep trying to force me to Geek Squad. I know the fix is less than what I'd be paying for them to troubleshoot.
I've seen at least one other post about this model on the forum, so others have experienced similar issues.
Can anyone tell me where my problem may lie so I can get my TV back into normal operation?
Thank you,
vwmeche94
We have a Dynex DX-LCD32-09 TV with the following:
S/N 1291LC32HV40H13961
LOT 470585
XHT 081139
Last week, my two youngest were watching a show and the screen all of a sudden went white; you can make out images and there is sound, but no color.
I contacted Dynex Customer Support and they keep trying to force me to Geek Squad. I know the fix is less than what I'd be paying for them to troubleshoot.
I've seen at least one other post about this model on the forum, so others have experienced similar issues.
Can anyone tell me where my problem may lie so I can get my TV back into normal operation?
Thank you,
vwmeche94
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