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firmware issue
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  • mariusmotea
    replied to DELL XPS 9315 bios dump needed
    in BIOS Requests ONLY!
    Hi everyone,

    I’m dealing with a firmware issue on a Dell XPS 9315. After PopOS build in firmware update tool found and install the BIOS v1.29.1, the laptop started showing TPM errors on boot:
    • Alert! TPM could not be initialized.
    • Alert! TPM device is not detected.

    Since then, the TPM is completely missing in BIOS and in the OS.

    Here’s what I tried so far:
    • Downgrade is blocked because BIOS 1.29.1 is marked as “critical.”
    • Reflashing the same version does not help.
    • Left the laptop without battery for a week – no effect.
    • Updated to BIOS 1.31.0 – problem
    ...
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    • titomno2
      started a topic Surface Pro 7 type 1866 PD controller firmware issue
      in Troubleshooting Laptops, Tablets, and Mobile Devices

      Surface Pro 7 type 1866 PD controller firmware issue

      Hi guys,

      Hope you are fine.
      I'm struggling to fix a small issue with one of the tablet Surface Pro 7 type 1866 i'm fixing (windows 11).
      The boot time is so long (up to 5-10 minutes).
      After several attempt I finally find one thing is not right (PD controller firmware is 0.0.0 it can't update to 3.6.1) under device manager I have a yellow mark, code 14 and error as decribed on picture attached.
      I don't find any information regarding the error code 0x1803 (and sometimes it change to 0x1804.
      In the past I have found that if the update is a success, the boot...
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