HI, thanks You mean the motherboard ID ? laptop at workplace, will update tomm....

Hi Im Jey, do smartphone and laptop repairs. happy to join in this forum....

Hi there, im new to badcaps. badcaps is a good website with a great contributors. made a small donation and will keep doing it in future.
someone please help me with the followings:
1. I need a new bios
2. I tried to read the laptop identification numbers via UEFI Tool. but it was giving me a error message. "invalid volume". what would be the best way to read IDs from bad bios ?

HP EliteBook 835 G7
ProdID: 8RN40AV
SN# 5CG0474XBK
Issue : blinking orange and white lights, Black Screen . Turned Off after failed update of bios...