Hello everyone,

I've a laptop Alienware M15 R4 motherboard GDR51 LA-K741P with rtx3080
sn: BD6N9C3

I've setup a long time ago an Admin and a system password. I can run / install OS with the system password but unfortunately i've forgot the admin password so now i can't update my bios. (it asked the admin psw for instal)
I've contact the Dell support for the Admin password in bios and the asked me the system id /challenge password but it won't show up the windows in bios just says you've fail 3 times system restart.
They gave me a code 38DCEE5F to reset...

hi everyone, I'm here to seek an overall knowledge and to fix my bios.