• Service Tag: 65ly7r3

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I downloaded the BIOS update from the official Dell website and extracted its contents. Inside, I found the BIOS image file. However, the BIOS file I extracted is larger than the existing chip capacity, so I couldn't flash it directly.

Actually, my main goal is to update or replace the EC (Embedded Controller) firmware on the motherboard. I’ve heard that this might be possible by rewriting the BIOS entirely, but I need your guidance or confirmation on that.

Also, on the motherboard, I found a chip labeled FM25Q08B which appears to be empty (no data inside). Does anyone...

Hi everyone,

I'm currently experiencing an issue with my Dell G16 7620 laptop — the built-in keyboard stops working or freezes once Windows loads. However, it works normally in BIOS.

To troubleshoot this issue, I need the original BIOS file (any version, preferably the latest one). If anyone has a backup of the BIOS/firmware, I’d really appreciate it if you could share it with me.

Thanks a lot in advance!...