My TV does have Bluetooth.
I had my wireless speakers connected.

I have also taken the back off the tv and there is a Bluetooth module connected to the WiFi module by wires.

If i remove the module and power on tv, the option for audio link and smart remote dissappears.

The module is set to use MAC from LAN.
I could try changing this....

Hi, thankyou everyone for your responses.

This mainboard is 17MB97

There is no reset option in the user menu's, you can choose first time installation and this does the factory reset and reboots to the welcome screen.

I have tried the first time installation from the channel user menu, this does not work.

I have also tried the factory reset from the service menu (4725) - this does not fix the problem.

Bluetooth was working fine until I did the first time installation (from channels menu).
I have tried everything, sw upgrade,...

Good afternoon,

I have a Polaroid P43D300.
It shipped with WiFi and Bluetooth.

Two weeks ago, I ran through the first time installation.
This did a full reset and went through the first time setup.

Once complete, I went to settings > sound.
selected Audio Link, changed setting from disabled to enabled, pressed green button on remote and the tv does a search (discovery) for Bluetooth devices.

search completes and doesn't find any devices.

I have tried everything I can think of.

Can someone provide...