Samsung UE43j5500ak

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  • gbaicu51
    Member
    • Feb 2015
    • 29
    • UK

    #1

    Samsung UE43j5500ak

    Hi guys. I jave a strange issue here . It is an old Samsung Orsay OS UE43J5500AK . If is NOT connected to internet works perfectly on HDMI . Issues start when i try to connect on Wifi got message " connected but no internet " . On LAN i got connected ( able to navigate on smart hub but cannot install any apps) but after screen going black and nothing works anymore .for some reason now wont open screen anymoreI can see flashing LED light when press any buttons on remote . I know is better to buy new one , but what could be the issue here ? Any ideea? If i will manage to get awake i will just keep my firestick on it. All backlight are ON no swollen capacitors
    . Then i mention again works perfectly on hdmi but how is connected to internet got black screen unresponsive tv. Thanks
  • gbaicu51
    Member
    • Feb 2015
    • 29
    • UK

    #2
    Re: Samsung UE43j5500ak

    Apologies for writing . Using my mobile and cannot find "Edit" option. Thanks All

    Comment

    • ferminl13
      New Member
      • Aug 2023
      • 1
      • United States of America

      #3
      Re: Samsung UE43j5500ak

      Originally posted by gbaicu51
      Hi guys. I jave a strange issue here . It is an old Samsung Orsay OS UE43J5500AK . If is NOT connected to internet works perfectly on HDMI . Issues start when i try to connect on Wifi got message " connected but no internet " . On LAN i got connected ( able to navigate on smart hub but cannot install any apps) but after screen going black and nothing works anymore .for some reason now wont open screen anymoreI can see flashing LED light when press any buttons on remote . I know is better to buy new one , but what could be the issue here ? Any ideea? If i will manage to get awake i will just keep my firestick on it. All backlight are ON no swollen capacitors
      . Then i mention again works perfectly on hdmi but how is connected to internet got black screen unresponsive tv. Thanks
      I faced the same issue with my Samsung TV while using a streaming app. I had to reboot my Wi-Fi to fix the issue.

      Comment

      • notallbad
        Badcaps Legend
        • Oct 2012
        • 1190
        • UK

        #4
        Re: Samsung UE43j5500ak

        I just had a similar thing with a samsung, did a factory reset thinking it would correct the fault but instead locked up at the end of the setup process now wont switch on.

        I believe the wifi module needs physically disconnecting before doing a reset from reading other threads.

        Comment

        • etbmikenel
          Member
          • Dec 2018
          • 17
          • South Africa

          #5
          Re: Samsung UE43j5500ak

          If the issue is related to WiFi board then connecting via cable will resolve the issue.

          From what I can see it sounds as though your issue is related to the WiFi card. To confirm, enter factory menu and see if you have a WiFi mac address. If there is no mac address, replace the Wifi board. If the WiFi mac address is fine, then it could be related to SW/ mainboard.

          Comment

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