Need Clean Bios for DELL Vostro 5471

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  • BeHeX
    New Member
    • Aug 2022
    • 8
    • Polska

    #21
    Re: Need Clean Bios for DELL Vostro 5471

    Originally posted by hoaca388
    Vostro 5471
    Service Tag: 8F74C02
    thanks but unfortunately in this bios the fans are on full again, the keyboard is backlit but nothing else is happening .. could it be some other reason than a faulty bios?

    Comment

    • hoaca388
      Badcaps
      • Jan 2022
      • 12069
      • Socialist Republic of Vietnam

      #22
      Re: Need Clean Bios for DELL Vostro 5471

      Originally posted by BeHeX
      thanks but unfortunately in this bios the fans are on full again, the keyboard is backlit but nothing else is happening .. could it be some other reason than a faulty bios?
      Maybe,using a external monitor if not have display, check other reasons


      Any donations to badcaps are welcome, click this link to donate . Thanks to all the supporters
      https://www.badcaps.net/donate

      Comment

      • BeHeX
        New Member
        • Aug 2022
        • 8
        • Polska

        #23
        Re: Need Clean Bios for DELL Vostro 5471

        Originally posted by hoaca388
        Maybe,using a external monitor if not have display, check other reasons
        I tried on other monitors, etc. and still the same, I don't know what to do now

        Comment

        • hoaca388
          Badcaps
          • Jan 2022
          • 12069
          • Socialist Republic of Vietnam

          #24
          Re: Need Clean Bios for DELL Vostro 5471

          Originally posted by BeHeX
          I tried on other monitors, etc. and still the same, I don't know what to do now
          Post your problem here : https://www.badcaps.net/forum/forumdisplay.php?f=23


          Any donations to badcaps are welcome, click this link to donate . Thanks to all the supporters
          https://www.badcaps.net/donate

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          • SharkeyJoe
            New Member
            • Jul 2022
            • 6
            • Canada

            #25
            Re: Need Clean Bios for DELL Vostro 5471

            SMDflea known-good dump managed to revive a dead 5471, but it now thinks it's an inspiron 5370. Both models use the same mobo but firmware images seem have different options in intel FIT re Intel PTT (at least, maybe others). So, the laptop's dTPM isn't seen by windows.

            I recommend you try one of the cleaned 5471 dumps first, if you have a 5471.

            Comment

            • SharkeyJoe
              New Member
              • Jul 2022
              • 6
              • Canada

              #26
              Re: Need Clean Bios for DELL Vostro 5471

              I've confirmed that the TPM issues I had were due to using the bios Image from #10
              SHA256: 35f0a68f4b524fdc4f3c5ba9cc1aa2d3c4dc8be548dea0361f9387519b47431f
              In FIT, this image had "Enable fTPM at startup" ON, unlike my original Bios and the image in #2. As a result, after flashing my vostro 5471 booted, but I had no functioning TPM (bitlocker was suspended by the OS and could not be resumed).

              I flashed the bios image from `new5471_CLEAR_ME.rar `, provided by Ghamidi in #2,
              SHA256: 962d3ac8f13e68027267eba26dc167e98b54cce85983dad4eafececade9dadb9
              Bios Version: 1.14
              Service Tag: 1THS902
              and the discrete TPM is working again.

              Depending on your model (Maybe Inspiron 5370 has only fTPM/PTT???), you may want either. But for Vostro 5471, the one from #2 worked for me.

              Thank you.
              Last edited by SharkeyJoe; 06-15-2023, 09:20 AM.

              Comment

              • SMDFlea
                Super Moderator
                • Jan 2018
                • 21415
                • UK

                #27
                Re: Need Clean Bios for DELL Vostro 5471

                Originally posted by SharkeyJoe
                SMDflea known-good dump managed to revive a dead 5471, but it now thinks it's an inspiron 5370. Both models use the same mobo but firmware images seem have different options in intel FIT re Intel PTT (at least, maybe others). So, the laptop's dTPM isn't seen by windows.

                I recommend you try one of the cleaned 5471 dumps first, if you have a 5471.
                Thanks for the info
                .
                All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                Comment

                • SharkeyJoe
                  New Member
                  • Jul 2022
                  • 6
                  • Canada

                  #28
                  Re: Need Clean Bios for DELL Vostro 5471

                  Additional information for debugging Vostro 5471 flash issues,
                  hopefully useful to someone someday:

                  Symptom: No charger light, power button LED on, but computer doesn't boot
                  Problem: flash chip not present/soldered properly/dead.
                  The EC bootloader can't read its firmware from flash, so the laptop doesn't boot at all.

                  Symptom: No display. Diagnostic Led 2 Amber+1 white, described in manual as "Processor problem".
                  Problem: EC started, but flash is corrupted, Boot guard or ME issues. Reflash Bios.

                  Symptom: No display, fans on full speed, no diagnostic code.
                  Problem: I had this after flash was corrupted, but only after I disconnected CMOS battery.
                  Apparently, some setting were lost and this caused a different state. Bios Reflash solved it in my case.

                  Other LED diagnostic codes are less ambiguous, pay special attention to memory issues
                  due to badly seated RAM stick. Very common.

                  On a working machine, you can check which TPM you have from powershell with the `Get-TPM` cmdlet. For my Vostro 5471's discrete TPM chip the vendor string is "NTC", from the Nuvoton chip.

                  If the vendor string is "INTC" (INTel Corporation), it means the system sees/expects a PTT/fTPM.
                  Last edited by SharkeyJoe; 06-15-2023, 09:22 AM.

                  Comment

                  • SharkeyJoe
                    New Member
                    • Jul 2022
                    • 6
                    • Canada

                    #29
                    Re: Need Clean Bios for DELL Vostro 5471

                    Originally posted by SharkeyJoe

                    Depending on your model (Maybe Inspiron 5370 has only fTPM/PTT???)
                    I was able to confirm this using the schematics. Inspiron 5370 was known by the internal product name "LOKI", and does not have a discrete TPM (So use SMDFlea's image from #10). Vostro 5471 was known as "ARMANI" and have a discrete TPM (So use the image in #2, like I did).

                    After flashing #2 image, HWiNFO64 still shows the laptop model as "Inspiron 5370". I don't know if that's a glitch, or if all models in this family generically show up with that name. But so far, I haven't encountered any odd behavior or issues.

                    Comment

                    • yukselen
                      yukselen
                      • Jun 2021
                      • 37
                      • türkiye

                      #30
                      Originally posted by SMDFlea
                      Re: Need Clean Bios for DELL Vostro 5471



                      Try this one .
                      THANK YOU IT WORKS VERY NICELY

                      Comment

                      • yukselen
                        yukselen
                        • Jun 2021
                        • 37
                        • türkiye

                        #31
                        DELL VOSTRO 5471
                        SN..BJ74C02

                        THERE IS NO IMAGE. PLEASE CORRECT IT.
                        Attached Files

                        Comment

                        • yukselen
                          yukselen
                          • Jun 2021
                          • 37
                          • türkiye

                          #32
                          Originally posted by yukselen
                          DELL VOSTRO 5471
                          SN..BJ74C02

                          THERE IS NO IMAGE. PLEASE CORRECT IT.
                          Could you please help me?

                          Comment

                          • yukselen
                            yukselen
                            • Jun 2021
                            • 37
                            • türkiye

                            #33
                            DELL VOSTRO 5471
                            SN..BJ74C02


                            HELLO,
                            WHEN I WRITE ANOTHER BIOS, BITLOCKER DOES NOT WORK. TPM DOES NOT WORK. CAN YOU FIX THE BIOS?
                            PLEASE
                            Attached Files

                            Comment

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