HP Omen 17-an004no BIOS UUID missing

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  • SOOn51
    New Member
    • Jul 2020
    • 4
    • Sweden
    #1

    HP Omen 17-an004no BIOS UUID missing

    Hi,

    I bought a HP Omen laptop. The previous owner told me that it was not working.

    The laptop didn't start at all and I concluded that there was something wrong with the mainboard.

    I bought a refurbished mainboard (DAG3BBMBCG0 REV. G) and installed it.

    The pc works just fine after that, I could install Windows, etc.

    But one backup app complaines that the computer UUID is missing and the app doesn't work.

    I can see in the BIOS info page that S/N, product name, etc. is missing, and the UUID is all zeroes.

    I downloaded the latest BIOS version F.20 from HP and installed it. That didn't help.

    The BIOS seem to be locked and I can't edit the missing info.

    I've tried the HP Bios Config Utility, following the instructions in the manual, but the BIOS info doesn't change. Tried to set the BIOS to unlocked, add another UUID and S/N, but nothing changed.

    I also tried the NbDmiFit utility (versions 2.08 and 2.13) from this forum, but that didn't work either.

    So, now I've run out of ideas.

    Can anyone advice me how to set the UUID, or maybe provide a fitting BIOS dump?
    Tags: None
    • SMDFlea
      Super Moderator
      • Jan 2018
      • 20299
      • UK
      #2
      Re: HP Omen 17-an004no BIOS UUID missing

      Post your original bios backup .
      All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

        Comment

        • SOOn51
          New Member
          • Jul 2020
          • 4
          • Sweden
          #3
          Re: HP Omen 17-an004no BIOS UUID missing

          I might misunderstand you, but I have no "original" BIOS backup, because the pc was "dead" when I received it.
          Or do you mean that I shall post the backup files from the BIOS I have installed right now?

          Are the attached files the ones you asked for?
          Attached Files
          Last edited by SOOn51; 07-14-2020, 12:43 PM. Reason: Added BIOS files attachment

            Comment

            • SOOn51
              New Member
              • Jul 2020
              • 4
              • Sweden
              #4
              Re: HP Omen 17-an004no BIOS UUID missing

              Originally posted by SMDFlea
              Post your original bios backup .
              Hello

              I have posted BIOS files in my thread.

              Is it possible for you to help me edit it and add a UUID?

              Best regards
              SOOn

                Comment

                • SMDFlea
                  Super Moderator
                  • Jan 2018
                  • 20299
                  • UK
                  #5
                  Re: HP Omen 17-an004no BIOS UUID missing

                  Originally posted by SOOn51
                  Hello

                  I have posted BIOS files in my thread.

                  Is it possible for you to help me edit it and add a UUID?

                  Best regards
                  SOOn
                  Use HP BCU Bios Config Utility to enter the serial etc, then post the dump here if the UUID is still missing.

                  https://www.youtube.com/watch?v=r2ubpyeUOB4
                  All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                    Comment

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