HP Elite Dragonfly Bios Crashed - HELP NEEDED

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  • techlab
    New Member
    • Mar 2022
    • 7
    • United Kingdom

    #1

    HP Elite Dragonfly Bios Crashed - HELP NEEDED

    Hi Guys,

    Looking for some help with an HP Elite Dragonfly.

    The customer explained it was updating the BIOS, the flashing completed, but afterwards the laptop wouldn’t power back on.
    • The laptop has no power but does take the correct voltage.
    • It shows 5 flashes white/amber, which indicates a BIOS issue.
    • I backed up the original BIOS to extract the feature byte etc.
    • I then flashed the BIOS with a clean version from HP’s website, but the laptop still gives 5 white/amber flashes.

    Just wanted to pick your brains on this — has anyone come across this before or got advice on the best way forward?
    Or if someone can give me the clean file to flash, then input the info extracted from the BIOS.

    Really appreciate any help.
    Attached Files
  • SMDFlea
    Super Moderator
    • Jan 2018
    • 21219
    • UK

    #2
    Type the laptop serial number, full name and model, motherboard model, etc.
    read the forum rules..https://www.badcaps.net/forum/troubl...before-posting

    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

    Comment

    • techlab
      New Member
      • Mar 2022
      • 7
      • United Kingdom

      #3
      HP Elite Dragonfly
      Serial Number: 5CG0481S4S
      Product #/SKU: 8MK76EA#ABU
      CT Number: PJGHN00WBEI00O
      Description: HP Elite Dragonfly
      BuildID: 19WWEMCT601#SABU#DABU
      Feature Byte: 3X476J6S6b7B7H7M7R7W7maBapaqauawbVbhcAd6dUdpdqfAfPfYguhKhZjhk8ma.rh
      MAC Address : 30:24:A9:AC:0C:65

      This is the info I have so far.

      Comment

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