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    Dead Laptop Motherboard, then refurbished one installed...

    My venerable and old laptop (Toshiba Satellite P75-A7200 equipped with an i7-4700MQ, circa 2014) and previously a powerful machine during its heyday is no more. Have been using it for many years, but about 3 months ago it went kaputt for no apparent reason (left it on overnight [normally it goes to standby mode after some idle time], and in the morning it was cold dead with no boot, no post, no leds; nothing at all).

    Since the 1990s I have been building custom desktop computers, etc; but it has been few years since my last built one and for the last 15 years I have built very few desktop computers sporadically. So, I am not abreast of the new development in terms of computer hardware, etc.

    As aforementioned, the laptop was dead. I went ahead and took it apart, removed the motherboard and performed some basic tests - continuity, resistance, and then volt injection. Soon, I realized that the likelihood of fixing it was not high, and it would be very time consuming. So, I went ahead and ordered another motherboard (presumably refurbished) on aliexpress of all places (not recommended really)

    Subsequently, installed the motherbaord with the processor, memory, and ancilliary systems and subsystems connected. Once most of of the system was assembled, I tried to turn it on but the system not even boot up, nor POST or no nothing. When the power button is pressed it lights up for a split of a second and then goes off and nothing happens (no fan, nothing on screen, nothing...). When it is connected to the power supply the the power indicator led lights up, and when the battery is installed the battery charging light lights up as well; other than that, there is no sign of life.

    But one thing went amiss, I I forgot to affix in the back of the new motherbaord the thin small cpu bracket. Since it is a small and very thin bracket that seemed to be an integral part of the motherboard; I did not notice its presence or absence. Anyhow, the heatsink is making good contact with the cpu; so even though it is not putting enough pressure on the cpu die, the cpu should not overheat so fast to the point that it would not even boot up at all -- at least that is an assumption I am making.

    Any insights would be appreciated.

    #2
    Re: Dead Laptop Motherboard, then refurbished one installed...

    Start dis-connecting any easily accessible accessory items on board one at a time, speakers, screen, batt, etc. Try booting each time a ribbon cable or other item is dis connected, if any change then the item that causes prob is isolated, if no change possible board defective.

    Comment


      #3
      Re: Dead Laptop Motherboard, then refurbished one installed...

      Further to the suggestions in the last post, you do have coverage from the AliExpress purchase.

      How recent was this board received?

      Initiate a dialogue with the vendor through the AliExpress app on your phone or PC. The chats are logged and can be reviewed by the AliExpress team.

      Mention that the board is not working. Ask if they tested the unit before shipping and ask them for advice on what this may be failing.

      If the vendor is silent, contact and alert your payment vendor...was it PayPal or a credit card payment?

      We have had excellent results in sourcing parts and spare motherboards from AliExpress vendors. It is very possible that you have a short from the mounting of the board inside your enclosure. Double check your work.

      Is the cpu mounted correctly?

      Comment


        #4
        Re: Dead Laptop Motherboard, then refurbished one installed...

        Originally posted by mon2 View Post
        Further to the suggestions in the last post, you do have coverage from the AliExpress purchase.

        How recent was this board received?

        Initiate a dialogue with the vendor through the AliExpress app on your phone or PC. The chats are logged and can be reviewed by the AliExpress team.

        Mention that the board is not working. Ask if they tested the unit before shipping and ask them for advice on what this may be failing.

        If the vendor is silent, contact and alert your payment vendor...was it PayPal or a credit card payment?

        We have had excellent results in sourcing parts and spare motherboards from AliExpress vendors. It is very possible that you have a short from the mounting of the board inside your enclosure. Double check your work.

        Is the cpu mounted correctly?

        It has been some time since I ordered the motherboard. I ordered it in June, but only received it at beginning of July. But then I was away for some time, and once I returned did not have time to install or test it right away. Only recently (few days ago), I went ahead and installed it.

        Aliexpress only allows one to open a dispute 15 days after having received the product which is really ridiculous, especially considering that there is no manufacturing warranty whatsoever. Adding that it is not a simple device that one could simply plug in to a power outlet and do some quick test to know whether or not it is doa. And even in this cases doa is a very limited and short term test.

        Previously, I have ordered a bench power supply on aliexpress that was not working properly. Contacted the seller, and had a really nasty, obtuse, and obinoxios experience; then I escalated the dispute to aliexpress to no avail. At the end of the day, I had to file a charge back dispute with my credit card company. I am still waiting for the outcome of that dispute.

        I just sent a message to the seller, but I am not holding my breath. Likely, I will have to file another charge back dispute.

        I bought few items on aliexpress over the years. It is a hit or miss: if the item bought is in perfect working condition and does not fail in the foreseable future, then it is good deal; if the item arrives defective or fails short thereafter, good luck -- you will need. Overall, for me, it is not a good marketplace to buy things; you may save a little bit of money but then have to wait a long time for delivery and if the item is fault there is a good chance that you basically wasted your money.

        Yeah, the cpu is properly seated. The board uses a torx screw to hold the cpu (turned clockwise) in place and it is aligned (triangle mark).

        So far, the motherboard was reinstalled with the cpu's heatsink back bracket in place, and many tests were performed. Unless the CPU is bad (very rare), the motherboard is defective.

        Comment


          #5
          Re: Dead Laptop Motherboard, then refurbished one installed...

          Originally posted by Slam! View Post
          Start dis-connecting any easily accessible accessory items on board one at a time, speakers, screen, batt, etc. Try booting each time a ribbon cable or other item is dis connected, if any change then the item that causes prob is isolated, if no change possible board defective.
          Yeah, I follow your suggestions. It seems that this motherboard is shot. I reassembled the board with the proper heatsink back bracket, etc, did most basic tests eliminating all possible points of failure or faultness (disconnected everything and tried different memory modules in different slots and banks, etc) to no avail.

          Comment

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