dell Inspiron 15R 5537 vga problem

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  • menshawy
    Badcaps Veteran
    • Aug 2013
    • 400
    • egypt

    #1

    dell Inspiron 15R 5537 vga problem

    hi all friends
    i have problem with dell Inspiron 15R 5537
    mb la-9982p rev 3
    after replace vga chip (216-0846009) with new one with the same number
    but the date of old one is 1330 and new one is 1414
    the old one model 8850 but the new one is R9-275X
    i cant install the driver after replace the chip
    i was download the latest driver from amd web site and try the original driver from dell web site with no success
    can i replace it with 216-0833000 ?
    or any bios mod ?
    or what can i do
    help please
    MOD Edit: Link to schematic - https://www.badcaps.net/forum/showthread.php?t=122412
    .
    Attached Files
    Last edited by SMDFlea; 08-16-2023, 08:08 AM.
  • piernov
    Super Moderator
    • Jan 2016
    • 4435
    • France

    #2
    Re: dell Inspiron 15R 5537 vga problem

    Did you mean R9 M265X?
    Radeon HD 8850M and Radeon R9 M265X are the same chip, it's just a rebrand, they use the same PCI id (1002:6823), it's common practice from AMD. Newer driver may show the name of the "newer" GPU (R9 M265X), while older driver will show the name of the "older" GPU (HD 8850M). You can check the PCI id in device manager.

    In any if it's a genuine new chip (not refurbished/remarked) and it's been installed properly it should work. As usual the market is filled with garbage chip…
    OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

    Comment

    • menshawy
      Badcaps Veteran
      • Aug 2013
      • 400
      • egypt

      #3
      Re: dell Inspiron 15R 5537 vga problem

      thanks friend
      it is R9-275X
      old driver cannot be install

      new driver before restart

      after restart


      if it is bad chip what can i do to replace it with 216-0833000
      thanks for help
      Attached Files

      Comment

      • piernov
        Super Moderator
        • Jan 2016
        • 4435
        • France

        #4
        Re: dell Inspiron 15R 5537 vga problem

        Check PCI id in device manager, right click on the AMD device → Properties → Details → Hardware IDs
        I don't know if 216-0833000 would work, it may not be supported by the BIOS. Always better to replace with the same chip.
        OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

        Comment

        • SMDFlea
          Super Moderator
          • Jan 2018
          • 20674
          • UK

          #5
          Re: dell Inspiron 15R 5537 vga problem

          Needs the chipset drivers installing .
          All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

          Comment

          • menshawy
            Badcaps Veteran
            • Aug 2013
            • 400
            • egypt

            #6
            Re: dell Inspiron 15R 5537 vga problem

            Hardware IDs

            thanks
            Attached Files

            Comment

            • piernov
              Super Moderator
              • Jan 2016
              • 4435
              • France

              #7
              Re: dell Inspiron 15R 5537 vga problem

              PCI id 1002:6820 is for R9 M275X indeed. Which means the chip is not actually 216-0846009 but I think 216-0846033.

              It's probably not supported by the BIOS, the schematics list only 216-0846000 (8870M/M270X) and 216-0846009 (8850M/M265X) as supported.

              It may be possible to mod the BIOS to add support for the 216-0846033 (M275X), but to be honest I don't know how to do it. Easiest would be to put the correct chip.
              OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

              Comment

              • menshawy
                Badcaps Veteran
                • Aug 2013
                • 400
                • egypt

                #8
                Re: dell Inspiron 15R 5537 vga problem

                Originally posted by piernov
                PCI id 1002:6820 is for R9 M275X indeed. Which means the chip is not actually 216-0846009 but I think 216-0846033.

                It's probably not supported by the BIOS, the schematics list only 216-0846000 (8870M/M270X) and 216-0846009 (8850M/M265X) as supported.

                It may be possible to mod the BIOS to add support for the 216-0846033 (M275X), but to be honest I don't know how to do it. Easiest would be to put the correct chip.
                thank you very much you are a good friend
                but my problem is there is no another supplier in my country and i will not buy another chip from them and i cannot find used one

                Comment

                • mcplslg123
                  Badcaps Legend
                  • Jun 2015
                  • 7262
                  • india

                  #9
                  Re: dell Inspiron 15R 5537 vga problem

                  In that scenario, you can convert it to UMA.

                  Comment

                  • menshawy
                    Badcaps Veteran
                    • Aug 2013
                    • 400
                    • egypt

                    #10
                    Re: dell Inspiron 15R 5537 vga problem

                    Originally posted by mcplslg123
                    In that scenario, you can convert it to UMA.
                    Actually I think about that

                    Comment

                    • chinh
                      Senior Member
                      • Mar 2020
                      • 89
                      • viet nam

                      #11
                      Originally posted by mcplslg123
                      Re: dell Inspiron 15R 5537 vga problem

                      In that scenario, you can convert it to UMA.
                      He showed me how to turn off VGA on the main board.
                      Thank​

                      Comment

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