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HP Spectre x360 G2 Keyboard not working

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    HP Spectre x360 G2 Keyboard not working

    Hello, I have a Spectre x360 and after I drop a few droplets of water on the trackpad some keys of the KB stopped working (I believe it's because the Laptop was plugged in and sometimes it gets statically charged). I have been fiddling with it and some of the keys that don't work on its own work when I press other key (for example "P" doesn't work but when I press Shift+P it gets detected as ";"). I measured all the KB caps to see if one of them was short and everything is OK. I'm guessing the problem is the Super I/O, but like I said I couldn't find any short. Is there anything I could do to keep diagnosing and find the real culprit.

    Thank you

    #2
    Re: HP Spectre x360 G2 Keyboard not working

    Trying a replacement keyboard would help. Then you would know if the issue lies elsewhere.

    Comment


      #3
      Re: HP Spectre x360 G2 Keyboard not working

      Originally posted by Mechanicalbytes View Post
      Trying a replacement keyboard would help. Then you would know if the issue lies elsewhere.
      I will try to get a new keyboard, sadly because of the quarantine there isn't active shipping in my country.

      Thank you

      Comment


        #4
        Re: HP Spectre x360 G2 Keyboard not working

        Please try and remove the keyboard and check if the water didn`t spill on the board,if no then just change the keyboard

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          #5
          Re: HP Spectre x360 G2 Keyboard not working

          Originally posted by manuel.it.solution View Post
          Please try and remove the keyboard and check if the water didn`t spill on the board,if no then just change the keyboard
          I checked the whole board with a microscope and couldn't find any sign of water damage. Also, because the water dropplets fell into the trackpad, I removed it and the keyboard behaivor didn't change. Is there any way I could test the keyboard if see if it's good, because getting a new keyboard is a little hard right now due to quarantine.

          Thank you

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