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Dell Inspiron 5748 - Intel Graphics wont work

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    Dell Inspiron 5748 - Intel Graphics wont work

    Hi there

    Hope someone can help me with this problem I`m having on my sisters laptop.

    Dell Inspiron 5748, win 10 or win 8.1 (Have both on separate disks for testing),
    Intel i7-4510U, Nvidia GT-840m

    If I have the Intel graphics enabled all I get is a black screen and if i try plugging it into a monitor it doesn't pick it up. If i have the Intel graphics disabled everything works fine except its permanently running on the GT-840m so battery life is bad. I thought it was a windows 10 problem because it came about after an update, but that was a long time ago (I couldn't fix it back then). So today I tried windows 8.1 but same deal. I have tried the dell drivers and the ones from Intel, but the dell drivers actually give me an error saying the system system does not meet minimum requirements to install on windows 10. When I install the drivers from Intel`s website I get the black screen and the same goes for the windows update drivers.

    How I can I be sure its the hardware?
    Last edited by MARHD; 01-30-2019, 09:23 AM.

    #2
    Re: Dell Inspiron 5748 - Intel Graphics wont work

    OK so I just tried to install the Intel drivers while connected via team-viewer, and it seems that the actual driver is installing properly, but the screen goes black as soon as its installed. I can use the computer via team-viewer, so I went to check the displays, and it seems that the Intel graphics driver isn't able to detect the laptops internal monitor, is there anyway to get it to detect it?

    Comment


      #3
      Re: Dell Inspiron 5748 - Intel Graphics wont work

      check bios setting for graphic choice

      Comment


        #4
        Re: Dell Inspiron 5748 - Intel Graphics wont work

        There is no bios setting to turn the internal graphics on or off

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          #5
          Re: Dell Inspiron 5748 - Intel Graphics wont work

          Check RAM .
          All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

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