Lenovo IdeaPad Gaming 3 15ACH6 - no power

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  • gleniu
    Member
    • Nov 2018
    • 30
    • Poland

    #1

    Lenovo IdeaPad Gaming 3 15ACH6 - no power

    Hi, I have a problem with a Lenovo IdeaPad Gaming 3 15ACH6 laptop. My nephew asked me to replace the charging port because the laptop wasn't charging. This issue had happened in the past, so I knew that replacing the port was only a matter of time. Until now, my nephew managed to deal with the problem using a temporary solution: bending the positive metal tabs inside the port with a thin tool. However, this had stopped helping for a while. Today, I replaced the port – and to my surprise, after the replacement, nothing happens when I plug in the charger: the power LED doesn't light up, the laptop won't turn on, and the battery doesn't charge.

    I'm not sure if I could have damaged something during the replacement — I'm an amateur and do this as a hobby, so I can't rule that out. However, I followed all safety standards, and I've successfully done this before on other laptops. So I tend to think my nephew overdid it with bending the contacts and caused a short that damaged something on the motherboard, even before I replaced the port.

    What's strange is that the charger protection doesn't kick in now — when I connect it to the laptop, it constantly outputs voltage, and there is voltage on the correct pins in the charging port. There is no short circuit at the charging port itself. I've noticed that when the charger is plugged in, some small components – and due to my limited electronics knowledge I’m not sure what they are... capacitors? resistors? – get very hot (I’m attaching a photo pointing out these components).

    Schematics for my motherboard are here: https://www.badcaps.net/forum/troubl...64#post1725864

    I’d really appreciate your help as you would for a complete beginner – in the past, you helped me diagnose an Acer laptop on this forum, despite my lack of expertise. What should I check and how at the very beginning?
    Attached Files
  • reformatt
    Badcaps Legend
    • Feb 2020
    • 1497
    • Australia

    #2
    This is a pretty standard fault with Lenovo's with that kind of DC Jack. The plastic in the centre pins collapse allowing 19V to contact the ADP_ID pins, and unfortunately Lenovo send this line directly to the EC.

    Only solution is to replace the EC (in this case a KB9022QD) and it also needs reprogramming. You can either source one pre-programmed or you will need a tool like a SVOD4.

    Comment

    • gleniu
      Member
      • Nov 2018
      • 30
      • Poland

      #3
      Thank you very much for your response. I just want to clarify a few points (this really shows my lack of experience and theoretical knowledge). Before installing the new socket, I plugged the charger into it and checked the voltages on the individual pins, but it did not occur to me to check where these voltages should actually appear – I simply did not assume the new port was faulty. According to the boardview, the power jack has the following pins:
      1 - GND
      2 - APDIN
      3 - N21106349
      4 - APDIN
      5 - GND
      6 - GND
      7 - GND
      In my measurements, there was 19V on the APDIN pins (2 and 4) but not on pin 3. If I understand you correctly, voltage should not appear there at all (especially without soldering the port), and this means that the port was damaged from the start (before I installed it), and I probably fried the EC by soldering it into the board and pluging in the power – is that correct? Does it make sense to try replacing the port again with a working one without replacing the EC – in other words, is it possible that the EC survived those 19V?

      Comment

      • reformatt
        Badcaps Legend
        • Feb 2020
        • 1497
        • Australia

        #4
        IIRC, Lenovo's use a simple voltage divider on the ADP_ID line to identify what wattage adaptor is connected. One half of the voltage divider is in the laptop (in this case a 750 ohm pull up resistor to +3VL) and the other half is within the power adaptor. This line however goes directly to the EC with no isolation or overvoltage protection. As a sidenote, Dell use a different method for their adaptor identification, but there is plenty of protection circuitry to prevent damage to the EC should 19V enter this line. Lenovo simply don't give a shit because this design is replicated across many of their laptops.

        If you get 19V down the ADP_ID line (which you do as the 19V and ADP_ID pins short together when the centre plastic breaks), it will damage the EC as this shouldn't exceed 3V. The last time I had this with a collapsed DC jack, the laptop would partially work but wouldn't POST. In the off state without battery connected, the laptop was consuming 100ma or so, and thermal camera showed this was being consumed by the EC. Replacing the EC and reprogramming fixed the fault. The EC hadn't completely failed either, I could still dump it's firmware before replacing it.

        Comment

        • gleniu
          Member
          • Nov 2018
          • 30
          • Poland

          #5
          I've spent some time trying to figure out what is the correct pinout on the DC jack and it seems that the signal one you mentioned is the middle one - see the image attached. I've also measured the power adapter plug and it definitely gives 19V on the side inner connectors, but not on the center one. Don't get me wrong, I'm not trying to correct you, I'm just trying to make sure that I didn't blow up the EC by using defective power connector.

          So I'd say that the expected measurements on power connector are as follow:
          1 - GND
          2 - APDIN - 19V here
          3 - N21106349 - the signal pin, in my case 707 Omhs resistance to GND
          4 - APDIN - 19V here
          5 - GND
          6 - GND
          7 - GND
          which makes me think that the power connector is good and the EC was damaged earlier, by the old port which gave 19V to pin 3 and burned the EC.

          I've seen your other post here: https://www.badcaps.net/forum/troubl...11#post3573611. I'm wondering if I'll be able to dump/reprogram EC chip by CH341A that I have and NeoProgrammer (which is full of malware, I know, but I will use it in VM). I've seen some guys doing it successfully on YT.

          If I decide to try and fix it myself, what are the next steps? Is the below correct?
          1. Try to dump the old firmware from existing chip by soldering the CH341A cables to the pins you showed on your other post.
          2. Desolder the old chip and solder a new one.
          3. Program the new one with the firmware dumped in the first step.

          Is there anything more I can check before trying the above? I'd like to make sure that no other components failed (MOSFETs, etc.) and the EC chip is the only failed one, is this possible?
          Attached Files

          Comment

          • gleniu
            Member
            • Nov 2018
            • 30
            • Poland

            #6
            I decided to go with a professional service. I'll update on what was the exact issue when I get the details.

            Comment

            • reformatt
              Badcaps Legend
              • Feb 2020
              • 1497
              • Australia

              #7
              I'm not sure of the capabilities of the CH341. I've never used one as it's a cheap entry level programmer. I'm not sure it's capable of talking to a EC. I had a SVOD3 and recently upgraded to SVOD4. This pretty much does everything I need. It's worth the investment as it's quite versatile.

              I doubt you caused the issue with your new part. It's likely the broken port that caused the damage, and it only needs to have the 19V applied momentarily to damage the EC. It's a stock fault on these Lenovo's. Where this becomes an issue is that not everyone is capable of replacing a TQFP-128 IC and then having the proper hardware like a SVOD4 to reprogram it.

              Remember that Lenovo wouldn't repair this kind of fault for end users, they would simply replace the motherboard. In most cases, that will be too expensive and the customer will replace the laptop. And an EC replacement with a 3rd party wouldn't be too cheap either, and it's something that could happen every time this port is broken. This is built in obsolescence at its finest!! This is similar to putting USB-C ports for charging directly on boards rather than barrel ports. We went from a simple plug in cable, to now having to desolder a USB-C port instead. Again this is something the manufacturer won't do so will quote you a motherboard instead.

              Comment

              • gleniu
                Member
                • Nov 2018
                • 30
                • Poland

                #8
                Originally posted by reformatt
                Remember that Lenovo wouldn't repair this kind of fault for end users, they would simply replace the motherboard. In most cases, that will be too expensive and the customer will replace the laptop. And an EC replacement with a 3rd party wouldn't be too cheap either, and it's something that could happen every time this port is broken. This is built in obsolescence at its finest!! This is similar to putting USB-C ports for charging directly on boards rather than barrel ports. We went from a simple plug in cable, to now having to desolder a USB-C port instead. Again this is something the manufacturer won't do so will quote you a motherboard instead.
                Thanks again. I know that Lenovo would go with motherboard replace (I was considering it myself too, but the MB costs 70% of the price we paid for the notebook back in 2021), that's why I contacted the electronics service recommended by someone I know. I said exactly what the issue is and that probably EC is burned and they say that the diagnosis is free and the repair cost wouldn't go above $120, which I thing is a fair price that make this repair worth it.

                I will update this thread when I get the notebook back. Maybe it will be useful for someone in the future.

                Comment

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