Hi,
Please can anyone shed some light on why my Dell Vostro 3578 is giving the following BIOS error: 'The primary battery is not identifiable and this system will not charge this battery pack.'?
The problem is not the battery - I've tried three different identical ones, all Dell OEM. They all work perfectly in other systems (different models, though) whilst giving the same error in the Vostro.
The laptop will run happily from the battery if it is charged and Windows accurately reports the charge level, proving that the communication between the laptop and the battery is working.
People on the Internet say that upgrading the BIOS has helped them, but I've reset the BIOS, downgraded it to the earliest available version and upgraded it to the latest version and the problem remains.
Any ideas?
Please can anyone shed some light on why my Dell Vostro 3578 is giving the following BIOS error: 'The primary battery is not identifiable and this system will not charge this battery pack.'?
The problem is not the battery - I've tried three different identical ones, all Dell OEM. They all work perfectly in other systems (different models, though) whilst giving the same error in the Vostro.
The laptop will run happily from the battery if it is charged and Windows accurately reports the charge level, proving that the communication between the laptop and the battery is working.
People on the Internet say that upgrading the BIOS has helped them, but I've reset the BIOS, downgraded it to the earliest available version and upgraded it to the latest version and the problem remains.
Any ideas?
