hello
I have a samsung laptop galaxy book 3 np940xfg board is BA41-03013a venus3-14.The laptop turns on when connected with battery but the battery has random charging it charges till 70% and then it starts going in reverse the percentage.removed the board and disconnected the battery and attached the 65watt adapter the boot rom for tbt 3v is absent and the laptop does not power on. another strange issue in both the usb-c ports when you reverse the cable the power indicator light does not glow.they using a common dual port CYPD6228-96bzxi and 2 thunderbolt chips intel JHL8040R.
my question here is should the laptop power on with the battery disconnected or it needs to see the battery.2nd Q the usb-c cable reverse does not work in both ports.
is it a firmware issue as i see no bios for this machine no firmware nor schematics.
atleast macs we know where we are heading , this things is different anyone faced issues with galaxy book.
thanks
I have a samsung laptop galaxy book 3 np940xfg board is BA41-03013a venus3-14.The laptop turns on when connected with battery but the battery has random charging it charges till 70% and then it starts going in reverse the percentage.removed the board and disconnected the battery and attached the 65watt adapter the boot rom for tbt 3v is absent and the laptop does not power on. another strange issue in both the usb-c ports when you reverse the cable the power indicator light does not glow.they using a common dual port CYPD6228-96bzxi and 2 thunderbolt chips intel JHL8040R.
my question here is should the laptop power on with the battery disconnected or it needs to see the battery.2nd Q the usb-c cable reverse does not work in both ports.
is it a firmware issue as i see no bios for this machine no firmware nor schematics.
atleast macs we know where we are heading , this things is different anyone faced issues with galaxy book.
thanks