This laptop refuses to sleep unless specifically commanded to sleep through Windows. If I close the lid, the screen does go dark just before the lid is closed, so it appears the hall sensor works. However, it will sit there, drawing 1.xx amps until the battery dies. If I command it to sleep, it drops down to normal sleeping current. If I have it sleeping with lid closed and I disconnect the power adapter, it will wake from sleep, even with the lid closed. I have updated the firmware, but still the fault persists. I've also verified power settings in Windows that the device is to sleep when the lid is closed. What else can I check?
**UPDATE** It won't even sleep if I command it to. If I choose to shut it down, it will shut down properly, but when I close the lid, it powers back on!
Model Flex 5 14ITL05
Serial# PW025AR3
**UPDATE** It won't even sleep if I command it to. If I choose to shut it down, it will shut down properly, but when I close the lid, it powers back on!
Model Flex 5 14ITL05
Serial# PW025AR3
Comment