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    Surface Book weird issue

    Hi guys.
    I purchased used low price Surface Book 1, expected to work fine but was wrong.
    As you can see, missing key to deattach, which was sold like this.
    While I was using the laptop out of a sudden it started to behave like I was touching display.It started to scroll down vertically without me touching laptop at all.
    Seems like a serious issue.
    https://youtu.be/qtQqO3YTMAI?feature=shared
    I tried to use it as a tablet but damn, it shut it self down because battery suddenly depleted from 55 % to 15% then shutdown.
    what can I do with this garbage?Any chance to repair?
    Last edited by paparazzo79; 12-26-2023, 12:43 PM.

    #2
    Battery is pretry bad in tablet.I tried at least 10 minutes working in tablet mode, no issues happening above explained.
    must be smth to do with the base. :/

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      #3
      I booted from Ventoy USB trying to boot virtual OS, and yet still the keyboard icon in bottom right corner was blinking which means in some way that seems like the some key is pressed which obviously is not.t
      So it is not software related.
      I really like this device, I hav second offer for 300 euros but after this issue, I am not sure if I want other device.
      In tablet mode works normally but that would not be an option.
      So somehow it registers some key pressed all the time when actually the key is not pressed by me.
      I dunno if that is easily repairable or not.

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        #4
        No one knows what could cause such an issue?
        It is not ghost touch, it's just Surface scrolls vertically without me touching the device.

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          #5
          I previously have given Surface products a wide berth. But I did hear rumblings that Microsoft has had a change of attitude in design with their newer laptops with regard to serviceability. Service manuals and genuine parts are now beginning to be made available directly from them, but seems this model was before this change in policy. I might need to revisit them as I tell all customers to now to send them directly to MS for repair.

          Seems to me a faulty keyboard from your description. Like down arrow or page down keys stuck on. Parts are available from iFixit, but not the keyboard it seems.

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