HP ZBOOK 14 G2 Random reboot

mo000

Badcaps Veteran

Join Date: Nov 2017

Posts: 273

Country: algeria
#1

HP ZBOOK 14 G2 Random reboot

08-26-2023, 07:53 AM

hi
i have zbook 14 g2 INTEL CPU AMD GPU
CHICLET 6050A2637901-MB-A02
comes with admin password
and reboot randomly even in boot screen or bios or windows
i try the laptop without kayboard and touchpad but same thing
what could makes this issue .
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mo000

Badcaps Veteran

Join Date: Nov 2017

Posts: 273

Country: algeria
#2

09-05-2023, 05:18 AM

Re: HP ZBOOK 14 G2 Random reboot

any idea .
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mon2

Badcaps Legend

Join Date: Dec 2019

Posts: 13953

Country: Canada
#3

09-05-2023, 05:38 AM

Re: HP ZBOOK 14 G2 Random reboot

Bad memory. Bad power supply / power rail(s). Dry solder connection on logic board.
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mo000

Badcaps Veteran

Join Date: Nov 2017

Posts: 273

Country: algeria
#4

09-05-2023, 10:11 AM

Re: HP ZBOOK 14 G2 Random reboot

Originally posted by mon2

Bad memory. Bad power supply / power rail(s). Dry solder connection on logic board.

but I don't know where i should to start
i change ram
all main power voltages are appears and stable .
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HP ZBOOK 14 G2 Random reboot

HP ZBOOK 14 G2 Random reboot

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