xps 17 9700 does not correctly recognize the usb-c adapter

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • stevetaylor
    Member
    • Sep 2015
    • 42
    • romania

    #1

    xps 17 9700 does not correctly recognize the usb-c adapter

    Hi, I have an xps 17 9700 10gen cpu. It does not correctly recognize the usb-c adapter. If I attach a 130w charger, it sees it as 90w, if it is 90w, it sees it as 65w. It has 4x usb-C, they all behave the same. The laptop came from the factory with a 130w charger. Performance drops dramatically if it recognizes it as 90w. Do you have any suggestions?
    It has the latest bios version.
    Last edited by SMDFlea; 08-09-2023, 03:13 AM. Reason: Added "does not correctly recognize the usb-c adapter" to thread title.
  • mon2
    Badcaps Legend
    • Dec 2019
    • 13936
    • Canada

    #2
    Re: xps 17 9700 does not correctly recognize the usb-c adapter

    USB-C designs are often using a dedicated microcontroller for the task. Review which part is onboard and check if there is a firmware update tool for this laptop. Reflash the firmware for this power delivery controller.

    Post pics of this part of the logic board if in doubt. The part could be from Texas Instruments, Cypress, Infineon MPS, Richtek, ST, etc.

    Comment

    Related Topics

    Collapse

    • Document Archive
      DELL XPS 9700 Notebook 17 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9700 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9700 boardview and 9700 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9700 Notebook...
      09-06-2024, 11:40 PM
    • Document Archive
      DELL XPS 9700 Notebook 17 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9700 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9700 boardview and 9700 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9700 Notebook...
      09-06-2024, 09:30 PM
    • Document Archive
      DELL XPS 9700 Notebook 17 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9700 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9700 boardview and 9700 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9700 Notebook...
      09-06-2024, 08:40 PM
    • Document Archive
      DELL XPS 9700 Notebook 17 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9700 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9700 boardview and 9700 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9700 Notebook...
      09-06-2024, 08:40 PM
    • Document Archive
      DELL XPS 9700 Notebook 17 Specification for Upgrade or Repair
      by Document Archive
      This specification for the DELL XPS 9700 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9700 boardview and 9700 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9700 Notebook...
      09-06-2024, 08:40 PM
    • Loading...
    • No more items.
    Working...