Zbook 17 g5 logo freeze need help please

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  • kela777slk
    Member
    • Feb 2023
    • 13
    • Ukraine

    #1

    Zbook 17 g5 logo freeze need help please

    Hi. I have buy laptop from ebay. Issue in boot logo freeze, not entering to diagnosetic menu or other menus - esc, F2, F3 F10 F12 . Try combination keys win+b - no success. Try flashing bios and EC - no success too. Only freeze logo, whrite entering menu in down side lcd but not entering, then if press enother key ( F3 , white legacy op rom boot and not entering, then if press any F 1-12, only whrite optional menu but not entering.
    What is problem - I don't know. Caps lock and num lock flashing 4-5 times and reboot, then flashing power button many times, need 5 sec press for hard reset...
    I find another eeprom on motherboard - TBT under lcd cables. Not find in internet dump for this chip.
    Please, help me
  • kela777slk
    Member
    • Feb 2023
    • 13
    • Ukraine

    #2
    Re: Zvook 17 g5 logo freeze need help please

    .
    Attached Files

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    • kela777slk
      Member
      • Feb 2023
      • 13
      • Ukraine

      #3
      Re: Zbook 17 g5 logo freeze need help please

      no one answer?

      Comment

      • mon2
        Badcaps Legend
        • Dec 2019
        • 13835
        • Canada

        #4
        Re: Zbook 17 g5 logo freeze need help please

        Review this thread:

        https://h30434.www3.hp.com/t5/Notebo...n/td-p/6669463

        Comment

        • kela777slk
          Member
          • Feb 2023
          • 13
          • Ukraine

          #5
          Re: Zbook 17 g5 logo freeze need help please

          Originally posted by mon2
          Thanks, but one problem -
          laptop stay Freeze on hp logo, no boot in any menu Bios and not Pass POST and booting in OS

          maximum what i can do - its try recovery combinations key, but only one window i can see - Embedded controller due data mismatch. Not entering in Setup Bios menu, diagnostic... just stay on HP logo
          Last edited by kela777slk; 03-01-2023, 03:24 AM.

          Comment

          • kela777slk
            Member
            • Feb 2023
            • 13
            • Ukraine

            #6
            Re: Zbook 17 g5 logo freeze need help please

            No one help me?

            Comment

            • reformatt
              Badcaps Legend
              • Feb 2020
              • 1398
              • Australia

              #7
              Re: Zbook 17 g5 logo freeze need help please

              The problem is eBay dumpster finds like this you don't what the history is or who has worked on it. Can only suggest you go over the board and review any previous work done with a fine tooth comb.

              Some of the stuff I've seen done to boards from eBay beggars belief. A little bit of knowledge can be extremely dangerous.

              Comment

              • Sephir0th
                Badcaps Legend
                • Oct 2020
                • 1256
                • Germany

                #8
                Re: Zbook 17 g5 logo freeze need help please

                Start with the simple stuff, known good RAM for example
                FairRepair on YouTube

                Comment

                • kela777slk
                  Member
                  • Feb 2023
                  • 13
                  • Ukraine

                  #9
                  Re: Zbook 17 g5 logo freeze need help please

                  Originally posted by mon2
                  Originally posted by Sephir0th
                  Start with the simple stuff, known good RAM for example
                  5 different working ram try -nothing change.

                  can anyone make dump TBN eeprom chip. i have touchscreen lcd display. maybe need flash all eeproms chips on motherboard

                  Comment

                  • SMDFlea
                    Super Moderator
                    • Jan 2018
                    • 20318
                    • UK

                    #10
                    Re: Zbook 17 g5 logo freeze need help please

                    Originally posted by kela777slk
                    5 different working ram try -nothing change.

                    can anyone make dump TBN eeprom chip. i have touchscreen lcd display. maybe need flash all eeproms chips on motherboard
                    Laptop bios requests go here -> https://www.badcaps.net/forum/forumdisplay.php?f=40
                    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                    Comment

                    • mielta
                      Badcaps Veteran
                      • Apr 2015
                      • 368
                      • Germany

                      #11
                      Re: Zbook 17 g5 logo freeze need help please

                      what happens when you remove the hard drive ?

                      Comment

                      • kela777slk
                        Member
                        • Feb 2023
                        • 13
                        • Ukraine

                        #12
                        Re: Zbook 17 g5 logo freeze need help please

                        Originally posted by mielta
                        what happens when you remove the hard drive ?
                        all HDD\SSD removed, no ODD.

                        Comment

                        • mon2
                          Badcaps Legend
                          • Dec 2019
                          • 13835
                          • Canada

                          #13
                          Re: Zbook 17 g5 logo freeze need help please

                          Review this thread to see if it helps:

                          https://forums.tomsguide.com/threads...r-mode.433124/

                          Comment

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