Dell Latitude 7390 _DAZ20 LA-F312P 1.0 - all power rails up except VCC_CORE and VCC_GT

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  • NADJIB
    Member
    • Jan 2017
    • 20
    • ALGIRIA

    #1

    Dell Latitude 7390 _DAZ20 LA-F312P 1.0 - all power rails up except VCC_CORE and VCC_GT

    Hello,
    I need help please​

    I have Dell Latitude 7390, LA-F312P 1.0


    - power LED turns on a few one second or two withe power supply or battery
    - the power supply indicate current 0.16 A While laptop is powered
    I checked:

    While laptop is powered from battery/barrel plug AND power LED is on, all voltage rails show up, except +VCC_CORE and +VCC_GT.


    * COIL
    PL612
    - Output resistance to ground is 14.7 ohm.
    PL613 AND PL610
    - Output resistance to ground is 9.8 ohm.
  • Answer selected by NADJIB at 01-30-2024, 04:12 PM.
    mon2
    Badcaps Legend
    • Dec 2019
    • 14031
    • Canada

    These are good readings. As long as the actual DCin connector is not missing this required signal connection, the power adapter details should be available to the EC. Confirm the DCin connector is in good shape / check the continuity of this same pin to the DCin connector using DIODE mode. Will tone beep if the connection is ok. The power adapter will use this PS_ID pull-up voltage to power a security devices implanted inside its enclosure.

    Check the voltage to ground on the following mosfets:

    PQ9 ; check source (1-2-3); gate (4); drain (5-6-7-8) - each to ground voltage
    PQ4 ; (same as above)

    Check PU901 (charger IC),
    pin # 24 (ACOK) ; this line should be a logic high if the power adapter is deemed to be ok to power this board

    PBAT_CHARGER_SMBDAT ; to confirm the required SMBUS lines are not stuck due to an ESD event or similar
    PBAT_CHARGER_SMBCLK

    Comment

    • mon2
      Badcaps Legend
      • Dec 2019
      • 14031
      • Canada

      #2
      It is a Dell so the adapter details are important. Are you using the official Dell adapter? Rated for this model of laptop?

      Dell will use a single wire communication to extract the adapter identity and this communication is often broken to raise the same observation.

      check the PS_ID line voltage from the power adapter.

      Measure the voltage to ground of:

      PS_ID
      NB_PSID


      post the measurements. The communication line is powered through the parasitic pull-up voltage +3.3V_ALW through PR4 resistor. If the mosfet @ PQ2 is damaged, the single wire ID chip inside the true Dell adapters cannot be powered to share the details of the power adapter. This is the Maxim / Dallas Semiconductor single-wire communication protocol.


      Click image for larger version

Name:	PS_ID.png
Views:	306
Size:	225.5 KB
ID:	3205727
      Last edited by mon2; 01-27-2024, 06:00 PM.

      Comment

      • NADJIB
        Member
        • Jan 2017
        • 20
        • ALGIRIA

        #3
        Originally posted by mon2
        It is a Dell so the adapter details are important. Are you using the official Dell adapter? Rated for this model of laptop?

        Dell will use a single wire communication to extract the adapter identity and this communication is often broken to raise the same observation.

        check the PS_ID line voltage from the power adapter.

        Measure the voltage to ground of:

        PS_ID
        NB_PSID


        post the measurements. The communication line is powered through the parasitic pull-up voltage +3.3V_ALW through PR4 resistor. If the mosfet @ PQ2 is damaged, the single wire ID chip inside the true Dell adapters cannot be powered to share the details of the power adapter. This is the Maxim / Dallas Semiconductor single-wire communication protocol.


        Click image for larger version  Name:	PS_ID.png Views:	31 Size:	225.5 KB ID:	3205727
        Thank you for your interaction,
        yes i using the official Dell adapter
        PS_ID = 3.29V
        NB_PSID
        ​= 3.29V

        all the best for you
        Attached Files

        Comment

        • mon2
          Badcaps Legend
          • Dec 2019
          • 14031
          • Canada

          #4
          These are good readings. As long as the actual DCin connector is not missing this required signal connection, the power adapter details should be available to the EC. Confirm the DCin connector is in good shape / check the continuity of this same pin to the DCin connector using DIODE mode. Will tone beep if the connection is ok. The power adapter will use this PS_ID pull-up voltage to power a security devices implanted inside its enclosure.

          Check the voltage to ground on the following mosfets:

          PQ9 ; check source (1-2-3); gate (4); drain (5-6-7-8) - each to ground voltage
          PQ4 ; (same as above)

          Check PU901 (charger IC),
          pin # 24 (ACOK) ; this line should be a logic high if the power adapter is deemed to be ok to power this board

          PBAT_CHARGER_SMBDAT ; to confirm the required SMBUS lines are not stuck due to an ESD event or similar
          PBAT_CHARGER_SMBCLK

          Comment

          • NADJIB
            Member
            • Jan 2017
            • 20
            • ALGIRIA

            #5
            Originally posted by mon2
            These are good readings. As long as the actual DCin connector is not missing this required signal connection, the power adapter details should be available to the EC. Confirm the DCin connector is in good shape / check the continuity of this same pin to the DCin connector using DIODE mode. Will tone beep if the connection is ok. The power adapter will use this PS_ID pull-up voltage to power a security devices implanted inside its enclosure.

            Check the voltage to ground on the following mosfets:

            PQ9 ; check source (1-2-3); gate (4); drain (5-6-7-8) - each to ground voltage
            PQ4 ; (same as above)

            Check PU901 (charger IC),
            pin # 24 (ACOK) ; this line should be a logic high if the power adapter is deemed to be ok to power this board

            PBAT_CHARGER_SMBDAT ; to confirm the required SMBUS lines are not stuck due to an ESD event or similar
            PBAT_CHARGER_SMBCLK
            hello ,

            Comment

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