Thank you evserv, that worked perfectly. This may help others: Even after I got into the BIOS screen, I had to enter the default password "Toshiba" to reset the Supervisor account. This procedure worked on a Tecra 840r.

Thank you again to evserv, that is one less laptop in the land fill.

Philip...

I had one job to do, and evserv had to help me do it. I am 100% sure that was not part of evserv's job description (Thank you).

PC Serial No. = 6B013264H
Challenge Code = P4URW-N6QLF-PWKUP-FNMXV-PRHQU

I let my old 840r down and could have wasted one of the tech's time. I will leave this up for a few days then slink away. If the older posts could be deleted, that would reduce the junk others have to read.

Philip ...

I think I have to turn my old Tecra 840r off. It has been on for a month waiting for a response code. I will return when the board is more active. Thank you to all the techs. that are helping out, and it has been interesting to see how many people have stories the same as mine. I will let her run for the weekend and shut her down next week.

PC Serial No. = 6B013264H
Challenge Code = P4URW-N6QLF-PWKUP-FNMXU-PRHQU

Everyone - have a great summer

Philip

BTW This one is still on, so a response code would be used.

Thank you again....