Samsung 1 time repair still broke

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  • lilmonk3
    Badcaps Veteran
    • Apr 2012
    • 259
    • USA

    #1

    Samsung 1 time repair still broke

    I told my brother about the Samsung one time cap repair.. The TV would take forever to power up.. So he called and they said its covered.. They said they would call back with info on repair..They never called back and he had to call them back.. They finally sent a repair person out and they worked on it.. The repair sheet "say" the replaced the caps and power board.. Well wouldnt ya know, the tv quit working the next day.. Now it powers on fine, but shuts off after its been on a bit... He called samsung back about this issue and they pretty much told him he is SOL and that is not covered... I say BS..And the TV worked better before they worked on it than it does now.. At least before, it would turn on and stay on, even if it took a few hrs to do so.. Anyone else have problems like this with Samsung repair
  • senndogg
    Badcaps Veteran
    • Dec 2011
    • 383
    • Albania

    #2
    Re: Samsung 1 time repair still broke

    why dont you open it, get some good pics, and measure the voltage when it is on, and when powers off itself?

    Comment

    • lilmonk3
      Badcaps Veteran
      • Apr 2012
      • 259
      • USA

      #3
      Re: Samsung 1 time repair still broke

      I dont live near him and he is to stupid.. Its just BS that they are not standing behind the repair.. The tech made the tv worse..

      Comment

      • ben7
        Capaholic
        • Jan 2011
        • 4059
        • USA

        #4
        Re: Samsung 1 time repair still broke

        Originally posted by lilmonk3
        I dont live near him and he is to stupid.. Its just BS that they are not standing behind the repair.. The tech made the tv worse..
        What model is it?

        It might be as simple as a bad solder joint by the 'tech'
        Muh-soggy-knee

        Comment

        • lilmonk3
          Badcaps Veteran
          • Apr 2012
          • 259
          • USA

          #5
          Re: Samsung 1 time repair still broke

          I am not sure.. But I just talked with my brother and he that if he moves the power cord it powers off..So looks to me like the tech did a halfass job.. He told me the name of the tv repair place that did the repair.. I am not surprised by the lack of workmanship or anything ... I had a LG plasma back when they first came out and this was the same repair shop that LG had come get my faulty LG.. They were overnighted the part from LG and 3 weeks later, they still hadnt fixed it..LG overnighted me a voucher for a brand new tv because they said they had a turn around promise to customers and that this repair shop has had my tv toooooo long.. I told him to call the repair shop Monday and tune on them and also contact Samsung again and let them know about the poor repair ..

          Comment

          • ben7
            Capaholic
            • Jan 2011
            • 4059
            • USA

            #6
            Re: Samsung 1 time repair still broke

            Originally posted by lilmonk3
            I am not sure.. But I just talked with my brother and he that if he moves the power cord it powers off..So looks to me like the tech did a halfass job.. He told me the name of the tv repair place that did the repair.. I am not surprised by the lack of workmanship or anything ... I had a LG plasma back when they first came out and this was the same repair shop that LG had come get my faulty LG.. They were overnighted the part from LG and 3 weeks later, they still hadnt fixed it..LG overnighted me a voucher for a brand new tv because they said they had a turn around promise to customers and that this repair shop has had my tv toooooo long.. I told him to call the repair shop Monday and tune on them and also contact Samsung again and let them know about the poor repair ..
            Oh, well at least it will likely be an easy job of re-soldering some solder joints! Or, a bad cord. Or, possibly a bad wall outlet.
            Muh-soggy-knee

            Comment

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